【作者】 李霞；

【导师】 郭文臣；

【作者基本信息】 大连理工大学 ， 工商管理， 2008， 硕士

【摘要】 人力资源是现代企业中最重要的资源。绩效考评也是人力资源管理几个功能中的一个核心内容,它能够提高人力资源管理水平,制定一个完善的激励机制,对于实现企业的战略目标,帮助员工发展成长等方面有着至关重要的作用。因此,对绩效考评系统进行研究,根据企业实际情况设计绩效考评系统具有重要的现实意义。M公司是一家中港合资的现代商业企业,1998年开业以来,每年营业额一直稳步上升,到2007年为止,近十年的时间内销售额增长达5倍以上,利润额也在不断的上升。论文研究的主要内容分为五部分:第一部分就目前零售行业数十年的发展进程中遇见的问题,提出研究的目的和背景。第二部分从绩效管理与绩效考评的内涵出发,论述绩效管理与绩效考评之间的联系,并举例说明国内外相关的绩效考评方法。第三部分介绍M公司名汇店的基本情况,对该企业绩效考评现状进行分析。第四部分结合M公司名汇店的实际情况,提出绩效考评优化思路,并从财务、客户、内部运营、学习与成长几个层面出发,具体研究和设计面向公司、部门和员工三个层面的绩效考核方法及指标。第五部分对改进后的绩效考核方法及指标应用在实际工作中进行合理性分析,并做出结论。更多还原

【Abstract】 Human resource is the most important in enterprise, and performance appraisal is the core of human resource management. It is the key factor to improve human management, perfect encourage rules, realize strategy objective, to help staff developing. Therefore, researching the performance appraisal and planning the suitable performance appraisal of enterprise have important practical significance. M company is joint ventures of China and Japan. After opening on December 2008, the total sales every year is increasing. The total sale in 2007 is five times of 1998.According to research of performance appraisal, this article based on the different cultural in joint ventures of China a Japan and retail present situation in Fujian, plan performance appraisal of my company. The full text altogether divides into five parts. The first part put forward the aim and background of researching. The second part elaborates the connotations of performance appraisal and performance management and the relations between the two, and has outlined related theories and its application in the performance method. The third part introduces the basic situation of M company, makes the diagnosis to the present situation of performance appraisal. The forth part introduces in detail how to design indices for the company, the department and the staff on three levels. The fifth part evaluates the effect of new performance appraisal. At last the thesis made a reasonable analysis about the new performance appraisal system and draws a conclusion.更多还原