【作者】 丁玲玲；

【导师】 杨洪常；

【作者基本信息】 南京财经大学 ， 企业管理， 2008， 硕士

【摘要】 人类进入信息时代之后,全球化竞争日益激烈,组织和其生存的环境都发生了巨大的变化。技术变革速度加快,产品和服务日新月异,客户对产品和服务提出更高的质量及更富个性化的要求。为应对快速变化的环境,使组织在激烈的竞争中占据优势地位,培训在组织中的重要性日益凸显。虽然我国企业对培训具有深刻的认识,但是,对培训的基石——培训需求分析认识不深,理论和实践都远远落后于西方国家,从而导致在组织培训的盲目性以及资源的浪费。提高我国培训需求分析技术,使其满足企业发展的需要,创造竞争力,成为当前我国企业管理迫切需要解决的问题。但遗憾的是,迄今为止,无论是国内还是国外,都没有学者系统的研究过培训需求分析技术这个问题。纵使国外的培训需求分析技术已有了很大的发展,但却很少有人从技术的角度去研究培训需求分析,对培训需求分析技术也没有明确的定义。因此,本文采用历史研究方法,以国外的培训需求分析技术的产生与发展为研究对象,通过划分历史阶段,从组织分析、任务分析和人员分析三个层面及培训需求分析整体的发展来研究培训需求分析技术的发展轨迹,在每一阶段根据环境、组织、工作、劳动力的重大变化去解释其发展的原因。最后通过对我国培训需求分析发展现状的调查和分析,对我国企业的培训需求分析给出了指导实践的改进建议。本文的创新之处在于用历史的方法研究人力资源管理技术问题,对前人从未系统研究过的培训需求分析技术进行历史性的回顾和总结。从管理技术史的角度研究培训需求分析这个领域,给了我们一个全新的视角学习和思考培训需求分析技术的发展和运用,有助于我们站在历史的高度把握培训需求分析技术的精要,更有利于我们从国外培训需求分析技术的演变中汲取经验和教训。从新经济发展所引发的环境、组织、工作、劳动力变革的角度来研究培训需求分析技术的发展的原因也具有很高的理论价值和现实意义。最后,本文给出我国企业培训需求分析的改进建议,给予培训管理者一定的指导和参考。更多还原

【Abstract】 Since the Industrial Revolution of New Technology, great changes have taken place in the work, the organization as well as in their environment. With the development of technology at a high speed, customers need more varieties of goods and service. They also need customerized goods and service of higher quality. In order to keep the organization in an advantageous position and meet the needs of customers, we must lay more emphasis on training for it acts as one of the most important methods to foster the core competence of an enterprise.However, no one has researched the technology of training need analysis in home or broad so far. Although the technology of training need analysis at abroad has reached a high level, there are few people to study training need analysis from the viewpoint of technology and there is no definition of the technology of training need analysis. Therefore, this paper researches the origination and development of the technology of training need analysis in three levels——organization analysis, task analysis ,person analysis and its whole, adopting the method of historical research, and in each stage, it explains the causes according to the great changes of the environment, the organization, the work and the labor. Finally, through the investigation and analysis of the development of training need analysis in our country, it supplies some beneficial suggestions for the enterprises in our country.The innovation of this paper is to use the method of historical research to study the technology of human resource management and to review and summarize the technology of training need analysis that no one has ever studied before. The way of the administrational technology of chronicle to research training need analysis shows a new viewpoint to study the development and application of the technology of training need analysis. It helps to grasp the essence of the technology of training need analysis and to draw the experience from the revolution of the technology of training need analysis at abroad. It is of the highly theoretical value and the realistic significance to explain the causes of the development of the technology of training need analysis in the points of view of the revolutions of the environment, the organization, the work and the labor which results from the development of the new economy. In the end, the suggestions that this paper summarizes can be directly applied for the training managers in our country.更多还原