【作者】 孟艳；

【导师】 顾颖；

【作者基本信息】 西北大学 ， 企业管理， 2008， 硕士

【摘要】 随着知识经济时代的到来,知识已成为经济发展的动力,而技术则成为企业资源中最重要的要素之一,知识、技术的创造、利用与增值,最终要依靠发挥知识型员工内在积极性来实现。因此,有关知识型员工激励方面的研究已迅速成为国内外学者关注的热点。正如德鲁克说,知识工作者的生产力将成为对人员进行管理的中心议题和21世纪对管理的最大挑战。如今,科学技术尤其是高科技已成为推动社会进步的强大杠杆,在众多高科技企业中,中小型高科技企业数量众多,成长迅速,机制灵活,正发挥着日益重要的作用,成为技术进步的生力军。但是,在知识型员工的管理方面,这些企业也受到前所未有的严峻挑战,知识型员工作为人才中重要的一种类型,对于高科技企业来说更具有举足轻重的影响力。就西安市而言,高科技企业是在最近十余年间才开始发展起来,这些企业的发展历史短,管理经验比较欠缺,尤其对知识型员工管理还是按传统方法管理,不能使其价值充分发挥。因此,如何管理知识型员工,了解他们的需求,有效地激励他们是管理的首要问题。本论文以中小型高科技企业的知识型员工的激励因素为研究重点,首先回顾和总结了知识型员工激励研究的相关理论,然后对国外企业对知识型员工研究现状进行归纳总结,从而给我国的企业提供一些实践经验。接下来在文献阅读、访谈的基础上归纳出知识型员工的激励因素,构建出知识型员工的激励模型。最后以西安市中小型高科技企业中的知识型员工的需求因素问卷调查为基础进行实证研究,验证提出的模型。在上述定性及定量分析的基础上,提出了对中小型高科技企业中知识型员工有效激励的方案,从而对中小型高科技企业设计和制定知识型员工的激励政策提供了有力的参考。更多还原

【Abstract】 With the arrival of the era of knowledge economy, knowledge has become the driving force of the economy, and technologies have become the most important element of enterprise resource .The creation, using and increment of knowledge and technology finally rely on knowledge workers’ inherent enthusiasm to realize. Therefore, the research about how to motivate knowledge workers to be the hot topic which got scholars attention at home and abroad Just as Peter Drucker said, knowledge workers will be the key issue of the human resource and the biggest challenge in the 21st century.Nowadays technology, especially high-tech has become a powerful lever to promote social progress, Among so many high-tech enterprises in China, The small and medium-sized technological enterprises which have huge number, flexible mechanism and rapid growth is playing an important role as the major force of technological progress. However, these enterprises are facing unprecedented challenges on knowledge workers’ management. As an important type of worker, knowledge workers has a great influence on high-tech enterprises. Take xi’an for example, the high-tech enterprises developed in the latest ten years ,their short history ,poor experience , especially the traditional management methods for the knowledge worker make them cannot be brought these workers’ value into full play .Therefore , how to manage knowledge workers , understand their requirements and motivate them effectively to become the primary issues .This paper focus on knowledge worker’s motivate elements of small and medium-sized high-tech enterprises, first reviewed and summarized motivate worker’s relative theory. Then, I summarized foreign enterprises’ latest study results about knowledge workers, so as to provide some practical experience to our country’s enterprises. Next based on reading the literature, interviewing some knowledge workers, I summarized some factors which incentive knowledge workers and built a model about how to promote these workers. Finally, take the small and medium-sized high-tech enterprises in Xi’an for example, based on demand factors of knowledge workers, I took a questionnaire survey and did empirical studies to verify the model we have built. Finally, above qualitative and quantitative analysis on knowledge workers, I proposed effective motivate methods about the small and medium-sized high-tech enterprises’ knowledge worker. It provide a strong guide to these enterprises motivate their knowledge Workers.更多还原