【作者】 楚晓东；

【导师】 唐云锦； 谢代银；

【作者基本信息】 西华大学 ， 企业管理， 2008， 硕士

【摘要】 随着我国企业融入全球经济一体化的进程加快,我国企业面临的外部市场竞争环境竞争愈加激烈,企业生存需要更强的环境适应能力。从企业内部环境来看,信息技术的引入,新的管理变革,使得企业内部也成了企业竞争的要塞。企业的发展战略也从单纯的追求企业股东利益最大化,到追求企业利益最大化,发展到今天,以追求企业的稳定可持续发展为最大目标。企业的可持续发展要求企业必须具备相应的应对风险和危机的能力,而企业应对危机的能力,体现在企业预防和处理危机的管理水平、方式、方法上,“未雨绸缪、防患于未然”是危机管理所追求的,也是危机管理理论研究的热点。论文利用定性分析与案例分析相结合的研究方法,研究企业危机管理与企业预警机制的内在运作机理。根据研究的需要,论文主体分为7章,首先介绍了国内外企业危机管理研究的历史和现状,然后对企业危机相关概念进行了界定。特别对企业危机的成因及特性、企业危机预警的必要性、以及企业危机预警与企业危机管理的内在联系进行了研究分析。在这些理论研究的基础上,结合一些发生过的企业危机案例,从可否预见性进行了分析。在危机的可否预见性基础上,建立了基于预警机制的企业危机管理模式,模式能根据企业危机本身特点,更大限度的利用预警机制的监测机制、信息传递机制、信息评估机制全过程的提高企业危机管理的有效性。论文试图弥补理论界在研究企业危机管理理论中,要么单纯研究企业危机的预警、要么单纯研究企业危机管理,而没有着力研究二者之间的内在联系,并根据其运作机理将二者很好的结合起来的不足,根据其内在联系,构建了基于预警机制的企业危机管理模式,使二者能够很好的结合,来尽可能有效的避免和减少企业危机带来的损害,促进企业的稳定可持续发展。更多还原

【Abstract】 The faster the process of Chinese enterprises’ integration into the global economy, the fiercer of the competition of external markets those enterprises are facing, so they need more capacity to adapt to the economic environment. From the perspective of internal environment, due to the introduction of information technology and new reforms of management, the enterprises themselves become the fortress of competition. The developmental strategies also have changed from purely pursuing maximized interests of shareholders to pursuing maximized interests of enterprises, and now the most important goal is the stable and continuable development of enterprises. Therefore, the enterprises are required to have corresponding capacities of response to risks and crises. And those capacities are embodied by the ways and methods of management which are used by an enterprise to prevent and deal with crises. Taking precautions is not only the pursuit of crisis management but also a hot problem of theoretical research.With a combination of qualitative analysis and empirical analysis, this thesis discusses the Enterprise Crisis Management (ECM) and internal operation of Early Warning Mechanism (EWM). It consists of seven chapters are included in this thesis. Firstly introduces he researches of history and current situation of Enterprise Crisis Management in home and abroad, and defines the key concepts about Enterprise Crisis. Then analyzes the causes and properties of enterprise crisis, the necessity of using early warning mechanism, as well as interrelations between early warning and crisis enterprise management. Based on above theoretical analysis, with a combination of existed cases of enterprise crisis, the author puts forward a model on the basis of early warning mechanism from the view of predictability. According to the properties of the enterprises themselves, this model is able to utilize the monitoring mechanism, information transformation mechanism and information evaluation mechanism of EWM to the largest extent to promote ECM effectively.This research attempts to establish a connection of ECM and EWM which is always ignored in various studies of enterprise crisis management. The ECM model which is based on EWM is able to effectively avoid or reduce the loss which is caused by enterprise crisis, and could promote the stable and continuable development of enterprises.更多还原