【作者】 唐晓；

【导师】 谢岳；

【作者基本信息】 上海交通大学 ， 公共管理， 2007， 硕士

【摘要】 20世纪70年代,新公共管理运动的兴起带来了政府改革的浪潮。在公共服务领域,政府作为服务的生产者和提供者也遭受质疑,一场轰轰烈烈的发生在公共服务领域的改革也随之爆发。在改革的过程中,“民营化”成为了改革的代名词,成为了改革的主流。邮政业作为有着普遍服务性质的公共服务,同样也遭到了来自多方面的挑战。我国的邮政业经过五十多年的发展,取得了巨大成就, 1998年邮电分营之后,实现扭亏为盈,邮政还需不需要改革?答案是肯定的,当前邮政管理体制的弊端日益显现,服务质量下降,利润增长缓慢,特别在我国加入WTO后,邮政业也受到国外资本和企业的强烈冲击。要想和国际接轨,首先就要遵循游戏规则,这就需要在邮政业进行一场符合市场规律的调整,改革成为邮政业发展的必然出路。我国已经提出了邮政改革的方案,但这些方案是否合理值得探讨,“民营化”再度被提出讨论,本文认为邮政服务主要以公共部门提供的模式是适合我国邮政业现状的,而针对竞争激烈的经营性业务是可以采用民营化各种形式的,如:合同承包,放松规制等,值得注意的是本文提出方案及设计不是在讨论如何建构一个最佳的邮政服务模式,而是针对我国邮政业发展的实际情况提出一种适合现状发展的改革构想。更多还原

【Abstract】 In the 1970s, the rise of the public management movement has brought about waves after waves of government reforms. In the public service sector, the role of the government as the service supplier and producer has been frequently questioned. This has given rise to tremendous reforms in the public service sector. In the course of these reforms, privatization has grown into a major trend and has become almost the synonyms for the reform.As one of the public services which are generally or commonly available to the public, the post & mail service industry also faces a lot of challenges from different dimensions. Remarkable achievements were made in the post & mail service industry in China in the past 50 years and the industry started to turn out profits since it was separated from the previous post & tele-communication businesses in 1998. Does the industry itself need further reform? The answer is positive because the shortcomings of the existing post & mail business system are becoming more and more evident today. The quality of the service has deteriorated and the profitability is lower. Especially when China joins the WTO, the post & mail service industry in the country was heavily challenged by the international competition. In order to get itself on the right track in the international market, the industry should first learn to comply with the "rules of the game". This requires a comprehensive restructuring in accordance with the rules of the prevailing market in the country’s post & mail service industry. Therefore, reform is the only solutions to the dilemma of the post & mail services in China today. Plans and proposals related to the reform in the post & mail service industry in China have already been made. But whether or not these plans and proposals are reasonable is still under debate today. Some proposed again the "privatization" of the entire industry. In this article, the author is in the view that business mode under which mainly the public departments provide the post & mail services is in conformity with the actual situations in China. For some of the commercial, operational services where there is greater competition, various forms of privatization can be adopted (i.e. out-contracted services by relaxing some of the restrictions). Notably, the proposals and plans presented in this article are not intended for fabricating a best business mode in the post & mail service industry but to give some ideas on how to proceed with the reforms which fit in with the actual situations of this industry in the country.更多还原