【作者】 仇明全；

【导师】 廖成林；

【作者基本信息】 重庆大学 ， 企业管理， 2007， 硕士

【摘要】 随着顾客需求的多样化和对产品、服务期望的不断增加,整个市场正不断的开放并被分割为无数细分市场,价格和质量已经不仅仅是消费者选择企业的主要标准,高质量、定制化的产品和服务、及时准确的产品配送、更快的新产品开发逐渐成为企业争取客户的主要手段和企业竞争力的重要来源。上述这些变化,导致企业的运营模式和战略视角发生了重大的转变。在实践中,企业已经逐步的意识到,供应链的组建对于企业的生存和竞争能力的提高具有极其重要的作用。而要提高供应链的效应,企业之间密切的合作是必不可少的。而现有理论文献也认为良好的企业合作关系能够提高供应链的效应和企业绩效,但是在供应链背景下,其作用效果和作用路径仍缺乏实证研究的支持。本文将对此进行研究。在小样本和大样本两阶段调查数据的基础上,本文探索了企业合作关系、供应链效应和企业绩效的指标结构,最后的得到了由信任、承诺、协作和适应性四个维度构成的企业合作关系指标体系,由显性绩效和隐性绩效构成的企业绩效指标体系以及由六个指标构成的供应链效应指标体系。在测量模型验证阶段,本文用验证性因子分析方法对各变量结构的有效性进行了验证。在进行结构方程模型分析时,通过结构方程全模型、巢模式法和双变量模型三种方法,对本文的5个假设进行了验证,得到了如下结论:供应链背景下,验证了企业合作关系对供应链效应、企业绩效水平具有显著的正向影响,供应链效应不仅对企业绩效有显著的正向影响,还在企业合作关系与企业绩效的关系中起部分中介作用。通过双变量模型分析,本文还发现:企业合作关系中的信任和协作因子及供应链效应变量,对企业绩效的两个因子即显性绩效和隐性绩效均有显著的正向影响,而合作关系中的信任和适应性因子,对供应链效应有显著的正向影响。因此,我们认为,企业之间的信任,是维持企业之间良好合作关系最重要的因素之一。本文的研究结论对于我国企业组建或管理供应链有着很大的借鉴意义,它提醒我国企业在组建供应链时一定要高度重视合作关系的培养,增强企业之间的信任、协作和适应性,并加强承诺的履行。同时本文提出的有关实证研究中企业合作关系和供应链效应及企业绩效的指标体系对以后的相关研究有很大的借鉴意义。更多还原

【Abstract】 Mass markets are continuing to fragments as customers become increasing demanding and their expectations rise. Neither price nor quality are the only standards that affects customers’ choice, high quality and customized products and service, right and timely delivery and rapid new product introduction, are being emphasized as the main means to obtain customers and competitive capability. These developments have caused a major revision of business priorities and strategic vision. In the practice, companies have realized that the construction of supply chain is essential for their survival and competitiveness. What’s more, the co-operation among partners is absolutely necessary. Some academic literatures indicated that good collaborative relationship among enterprises can improve business performance and supply chain effect, but there are not empirical researches to support its influencing effect and functionary path in the setting of supply chain. This paper will discuss them.Based on the data of pilot study and large-sample, this paper studied the structure of variable of collaborative relationship, supply chain effect and business performance. Finally, the variables of four-items collaborative relationship (trust, commitment, co-operation and adaptation ) and two-items business performance ( obvious performance and latent performance) and six-items supply chain effect are constructed. While estimating the measurement model, this paper confirms the structural validity of every variable by the confirmatory factor analysis. Through the methods of structural equation full model, nester-model and bivariate model, this paper studied the five hypothesis and draws conclusions that in the setting of supply chain, collaborative relationship has a significant and positive effect on supply chain effect and business performance, supply chain effect can not only lead to high level of the business performance, but also have a partial mediate effect between collaborative relationship and the business performance.Based on the bivariate model, we found that trust and co-operation factors belonged to collaborative relationship and the variable of supply chain effect had a significant and positive effect on obvious performance and latent performance, trust and adaptation factors had a same effect on supply chain effect. So we drawn a conclusion that trust between enterprises is one of the most important factors in maintaining their relationship. The conclusion of this study will be helpful for domestic companies to building and managing the supply chain and it suggests that when building supply chain, domestic companies must attach importance to the fostering of relationship, enhance the trust, co-operation and adaptation between enterprises, and carry out the commitment more effectively. Meanwhile being conformed in this study, the indicators of collaborative relationship, supply chain effect and business performance are helpful for future related research.更多还原