北京地区医药卫生系统公务员工作压力源研究

【作者】 李瑞；

【导师】 孔军辉；

【作者基本信息】 北京中医药大学 ， 社会医学与卫生事业管理， 2007， 硕士

【摘要】 现代社会随着生活节奏的加快和行业竞争的加剧,由于工作压力导致的意外事件时有发生,越来越多的人群被工作压力所困扰,其中公务员这个特殊群体在我国政府职能转变、管理机制改革的过程中面临着日渐增加的工作压力。目的:本研究从北京地区医药卫生系统公务员工作压力着手,目的在于找出引起北京地区医药卫生系统公务员工作压力的压力源,并与已取得的公务员工作压力源研究成果做对比性研究,同时对如何有针对性的降低北京地区医药卫生系统公务员工作压力提出建设性意见,以期提高其工作积极性和工作效率。方法:主要采用访谈与问卷调查的方式获取数据,问卷采用石林老师等人编制的公务员工作压力源问卷,采取现场发放的方便抽样方式进行。所采用的统计分析方法主要为多元回归分析、logistic回归分析、方差分析。结果:1.多元回归结果表明北京地区医药卫生系统公务员工作压力的主要影响因素依次为工作责任、人际关系、工作任务、职业前景(F=7.23,P<0.0001),其中工作任务因素与工作压力成负相关。2.logistic回归表明:2.1由上级领导而产生工作压力的主要社会生活影响变量为工作时间,且二者之间成负相关(y1=1.6261-0.3561k4)。2.2由工作责任而产生工作压力的主要社会生活影响变量为工作职位(y2=-1.1027+0.4538k6)。2.3由人际关系而产生工作压力的主要社会生活影响变量为婚否状况,且二者之间成负相关(y3=0.4977-0.8807k2)。2.4由工作任务而产生工作压力的主要社会生活影响变量为工作职位(y4=0.7455-0.4944k6),且二者之间成负相关。2.5由工作性质而产生工作压力的主要社会生活影响变量与性别、年龄、婚否、工作时间、学历、工作职位变量不相关。2.6由完美倾向而产生工作压力的主要社会生活影响变量为工作时间和工作职位(y6=0.8729-1.3520k4+0.8476k6),其中工作时间变量与之成负相关。2.7由职业前景而产生工作压力的主要社会生活影响变量为工作时间(y7=0.8862-0.4429k4),且二者之间成负相关。3.方差分析结果表明:北京地区医药卫生系统公务员男女之间、文化程度分组之间、工作单位分组之间工作压力差异不明显;已婚与未婚公务员之间、各年龄分组之间、工作时间分组之间、工作职位分组之间差异明显;结论:1.北京地区医药卫生系统公务员工作压力的第一来源为工作责任,其次为人际关系、工作任务、职业前景,其中对工作任务认可程度越高工作压力越小。2. logistic回归:2.1工作时间越长的公务员由上级领导而产生的工作压力越小;2.2工作职位越高的公务员由工作责任而产生的工作压力越大;2.3已婚公务员比未婚公务员更会处理由人际关系而产生的工作压力;2.4工作职位越高的公务员对工作任务认可程度越高,由此产生的工作压力越小;2.5在性别、年龄、婚否、工作时间、学历、工作职位人口变量之中对由工作性质产生的工作压力没有任何影响;2.6工作时间越长的公务员在工作中的完美倾向越不明显,而工作职位越高的公务员越希望更完美地完成工作,从而由此产生的工作压力越大;2.7工作时间越长的公务员对职业前景希望不明显,由此产生的工作压力越小。3.方差分析:3.1北京地区医药卫生系统公务员男女之间、文化程度分组之间、工作单位分组之间工作压力差异不明显;3.2已婚公务员工作压力大于未婚公务员;3.3年龄分组中50岁以上组工作压力最大,其次是26～35岁组,再次是36～50岁组,工作压力最小的是25岁以下组;3.4工作时间分组中,工作压力最小的是1～3年组,其次是10年以上组,工作压力最大的是3～10年组;3.5工作职位分组之间工作职位越高,工作压力越大。更多还原

【Abstract】 Nowadays as the acceleration of life rhythm and industry competition, unexpected events caused by job stresses occur constantly, and more and more people were disturbed by them, The government employees face daily increased job stress during the process of transforming their functions and reforming the administration mechanisms.Objectives:This study begins from the sources of job stresses on government employees working in health system in the Beijing area ,the goal lies in discovering the causing factors of job stresses on government employees working in health system in the Beijing area, and compares to the existing research results which has been done about sources of job stresses on government employees, and raises reasonable suggestions about how to reduce the working pressure on government employees working in health system in the Beijing area , hopes to enhance their working enthusiasm and efficiency.Methods:We mainly adopt interview with way of questionnaire investigation to obtain data, what we used is the work stress questionnaire on government employees that established by Shilin , and take the way to release live to go on. Statistics analytical methods adopted mainly are multiple regression analysis, logistic regression analysis, and analysis of variance.Results:1.Multiple regression results indicate the sources of job stress on the government employees of health system working in Beijing area mainly are work duty, colleague relationships, work assignment, job prospect (F =7.23,P<0.0001) ,Among them the work assignment factor and the total job stress shoulder a minus relevant.2.logistic regression result: 2.1 The main influence factor of producing job stress through leader at a higher level is work year, and there is a minus relevant between the two (y1 =1.6261- 0.3561k4).2.2 The main influence factor of producing job stress through work duty is the work position (y2 =-1.1027+ 0.4538k6).2.3 The marriage state is the main influence factor of producing job stress through colleague relationships, and there is a minus relevant between the two (y3 =0.4977- 0.8807k2).2.4 The main influence factor of producing job stress through work assignment is the work position (y4 =0.7455- 0.4944k6) ,And there is also a minus relevant between the two.2.5 There is nothing business with the factors of sex, age, marriage state, work years, education and work position to make any job stress through working character.2.6 The main influence factors are work years and work position to the job stress caused by perfect inclination (y6 =0.8729- 1.3520k4+ 0.8476k6),among them the work year factor and the job stress caused by perfect inclination get a minus relevant.2.7 The main influence factor of producing job stress through job prospect is work year (y7 =0.8862- 0.4429k4) ,And there is a minus relevant between the two.3.The analysis of variance results:Beijing area medical and health systematic civil servant between the men and women, schooling divide into groups, office working pressure difference obvious divide into groups; Between the married and unmarried civil servants, during the grouping during grouping of every age, working time, the difference between working position grouping is obvious.Conclusions:1.Beijing area medical and health systematic public affair staff make first source in the pressure the working responsibility, interpersonal relationships, task, job prospect secondly, approve to task intensity high working pressure the less among them.2. Logistic regression:2.1 The smaller working pressure what 2.1 civil servants working long hours produced through leading body at a higher level is.2.2 The greater working pressure what 2.2 civil servants with the higher working position produced through working responsibility is.2.3 married civil servants can deal with the working pressure produced through interpersonal relationships more than the unmarried civil servant.2.4 civil servants with the higher working position approve to the task the higher the intensity is, the smaller the consequential working pressure is.2.5 denies, not has any influence on the working pressure produced at sex, age, wedding by working properties in working time, education, working position factor.2.6 The less obvious 2.6 perfect inclination at work of civil servant of working long hours is, and the civil servant with the taller working position hopes to finish the work perfectly, thus the greater the consequential working pressure is.2.7 civil servants working long hours can not hope obviously to the job prospect, the smaller the consequential working pressure is.3. Analysis of variance:3.1 Beijing area medical and health systematic civil servant between the men and women, schooling divide into groups, office working pressure difference obvious divide into groups.3.2 The married public affair staff act as the pressure and is greater than the unmarried civil servant.3.3 Among the age groups, the group of above 50 get the most serious job stress, and secondly is the 26-35 group, thirdly is the 36-50 group , the group under the age of 25 get the lightest job stress. 3.4 Among the groups of work year, the 1-3 years group get the lightest job stress, and secondly is the group of above 10 years ,the group of 3-10 years get the heaviest job stress.3.5 Among the work position groups , the higher the position is, the greater the job stress is.更多还原