企业高层管理团队能力评估及应用研究

【作者】 王雪；

【导师】 颜爱民；

【作者基本信息】 中南大学 ， 劳动经济学， 2006， 硕士

【摘要】 随着社会经济的高动态和市场竞争的曰益激烈，许多组织正在迅速地由层级结构向扁平化和流程驱动的形态转变，团队日益成为重要的工作组织形式，因此，能力方法分析的单元也逐步由原来的“个人”转到“团队”。对于团队能力的研究是未来能力研究的一种新的趋势。企业高层管理团队作为团队的一种形式，是维持企业有效运转的动力源之一，在某种程度上决定了企业的应变能力、决策能力以及管理企业的能力。但目前，我国企业高层管理团队的现状并不乐观，就国有企业而言，高层管理团队正处在由行政干部任命式向规范化的职业经理人方式转换的阶段，普遍存在着能力结构性缺损的问题，而大多数民营企业正处在由创业阶段向发展阶段过渡的时期，开始由依靠老板个人管理向依靠高层团队管理的方向转变，高层管理团队还没有真正的健全并发挥实质作用。从我国企业高层管理团队所处的阶段来看，高层管理团队更多地体现在整体能力弱化或整体能力的结构性缺损上。因此，高层管理团队建设已成为企业亟待解决的重要问题。本文从能力的角度出发，将能力研究的对象从组织和个人转移到了团队，将能力的概念、能力模型的构建以及能力评估与企业高层管理团队相结合，对企业高层管理团队能力的内涵进行了界定，并对企业高层管理团队能力进行了分析研究。运用文献查阅法、BEI法、Delphi法等多种方法构建了企业高层管理团队能力评估体系，并对企业高层管理团队能力评估的应用思路和应用范围进行了理论分析，为企业高层管理团队建设提供一种有效的方法和思路。将理论分析与实证研究相结合，选择案例企业，运用构建的能力评估体系，采用层次分析法、Delphi法以及模糊评价法等方法对其高层管理团队能力进行测度，应用雷达图方法将定量与定性相结合进行深入分析，并提出了该企业高层管理团队建设的具体策略。更多还原

【Abstract】 With the high dynamic economic and fierce competition of market, many of organization are changing from level structure to downsizing, team has become an important form of organization, therefore the cell of competence analysis methods are changing from "individual" to "team". The study of team competence is a trend of the future competence study.Top management team is a power for keeping the efficiency operation of an organization as a form of team. Top management team in a way decides the enterprise’s competence of meeting an emergency、decision-making、managing and so on. At present, the situation of top management team of organizations in China are not optimism .As far as state-owned enterprises are concerned, top management team are changing from administration cadre nomination to professional executive, they are facing the question of competence structure scarcity. As far as private enterprises are concerned, they are on the way of depending on the competence of boss solely, and beginning to depend on top management team, and top management is still not healthiness and playing essential function. Therefore the team construction has become an urgency mission.This paper transferred the study object from organization and individual to team, combined the concept of competence、competence model、competence evaluation and top management team together, defined the meaning of top management team competence and analyzed the connotation of top management team competence. This paper used the methods of literature reading, behavior event interview and Delphi to construct the top management team competence evaluation system, and analyzed the application fields of competence evaluation in order to offer an effective method for top management team construct. Then this paper combined the theoretic analysis and demonstration study, chosen an enterprise to evaluate its top management team competence, and analyzed its causation and advanced the strategy of management team competence construct.更多还原