【作者】 蒋渝；

【导师】 李跃宇；

【作者基本信息】 四川大学 ， 管理科学与工程， 2006， 硕士

【摘要】 随着经济全球化大趋势的到来，企业面临的环境不确定性增强，只有能够对快速变化的市场环境迅速做出反应，生产出满足顾客需求的产品的企业才能在激烈的竞争中赢得胜利。强调对市场变化做出高效、快速的反应，最大程度的满足顾客，提高顾客满意度的现代供应链管理越来越受到人们关注，而柔性逐渐成为衡量供应链绩效的重要指标之一。 对于中国制造企业，不仅要改变管理落后的现状，还要通过有效的资源整合，提高服务质量，快速的应对多变的市场。而供应链管理柔性就能够帮助企业改善管理方式，提高应变能力，增强供应链整体的竞争力。因此，本文在这样的背景环境下，主要探索以制造企业为中心的供应链管理柔性，通过深入系统地辨析了供应链的柔性，量化柔性评价指标，建立供应链管理系统柔性评价模型，为企业在管理中把握供应链的柔性，有针对性的实施柔性的管理方法提供重要思路。本文的创新工作和主要研究内容如下： 1．针对供应链管理的不确定性，分析了供应链管理柔性产生的背景，并在此基础上给出了供应链的柔性特征。 2．从制造企业角度出发，将供应链管理系统划分成采购管理子系统、生产管理子系统、库存管理子系统、信息管理子系统，并对每个子系统的流程、结构、特征等进行深入剖析，探讨了与各子系统相关的柔性特征，还介绍了几种具有柔性特征的管理方法。 3．对于每个子系统，分别给出了柔性评价的指标，并具体论述和分析了各项指标，明确了各项指标的意义，建立了供应链管理系统的柔性评价体系。 4．分别对于每个柔性评价指标给出了具体量化值，有便于企业对某方面柔性进行理性的评价，有助于企业找到影响柔性的重要因素，有针对性的改善系更多还原

【Abstract】 As the trend of economy globalization coming, the environment uncertainty which corporations face is increasing. Only the corporation which is able to response quickly to the changeful environment of market and manufacture products for satisfying the consumers’ demand could win in the drastic competition. People pay more and more attention to modern Supply Chain Management which emphasizes response efficiently and quickly to the market for farthest satisfying consumers and increasing consumer satisfaction. Flexibility has gradually become one of the most important indices for measuring Supply Chain performance.Chinese manufacturing enterprises not only want to improve the status in quo of uncultured management, but also need to increase service quality and response quickly to the changeful market through availably conforming resources. The flexibility of Supple Chain Management could help enterprises improve methods of management, enhance reactivity and increase competition of the whole Supply Chain. Therefore, this thesis primarily explores the flexibility of Supple Chain Management basing on manufacturing enterprises in this environment. Through systematically differentiating and analyzing the flexibility of Supply Chain, measurable indices for Flexibility evaluation and build flexibility evaluation model for Supply Chain Management System. These help enterprises master the flexibility of Supply Chain in the management and provide important ideas for pertinently implementing flexible更多还原