【作者】 陈卫；

【导师】 郇金宝；

【作者基本信息】 南京航空航天大学 ， 企业管理， 2006， 硕士

【摘要】 培训绩效评估又是企业培训体系的一个关键环节,不论是对企业组织,员工个人还是整个企业培训系统都有着重要作用。培训绩效具有滞后性、间接性特点,培训绩效在培训结束后的相当长一段时间内才能体现出来,直接收益很难计算,评估存在较大难度。在我国培训绩效评估的总体状况是理论研究滞后于企业的需要,我国绝大多数企业已经认识到培训绩效评估的重要性,但由于理论研究的相对滞后,缺乏行之有效的评估方法,目前普遍没有建立起完善的培训绩效评估体系。本文研究的目的是针对我国企业的特点设计一套适用于我国企业的企业培训绩效评估体系,科学准确地衡量企业培训的效果,为企业确定人力资本投资方向、核算人力资本投资经济性提供指导。本文在柯克帕特里克四层次评估模型基础上,根据我国企业的实际情况,构建了适合我国企业使用的“企业培训绩效评估指标体系”,并对指标体系中各指标的评估方法及权重分配进行了较详细的研究。论文还对影响培训绩效评估实施的因素进行了详细分析,提出了消除这些影响因素的建议,构建了有效开展企业培训绩效评估的质量保障体系。本文构建的指标体系实用性强,能够较准确地测量出企业培训的绩效。本文分为以下七个部分:第一章绪论部分主要阐述了本课题的研究意义,研究内容及主要结论以及论文的思路与方法;第二章主要对本课题的研究背景进行了比较全面的阐述;第三章研究了我国企业的培训绩效评估的现状,分析了存在的原因,解决了为什么要进行评估的问题;第四章提出了企业培训绩效评估的指标体系,并对评估的方法体系进行了详细的研究,解决了如何进行评估的问题;第五章对提出的指标体系和方法进行实证研究;第六章阐述了评估的质量保证体系,解决的是如何有效地进行评估的问题;第七章是提出了本课题的结论及趋势展望。更多还原

【Abstract】 Training performance evaluation is a key tache of business training, it is important for corporation, staff, and entire training system.Character of training performance is lag and indirect.After training, we can research the performance in a long time,Calculate direct income and evaluation difficult are difficult. In our country, theory behind the need of business wholly. And corporation mostly recognized importamce of training performance evaluation, but theory lag relatively, lack efficiency evaluation method.Presently, they did not set up perfect training performance evaluation system at large.The purpose of this text is aim at our corporation characteristic and design a perfect performance evaluation system suit to our business. Correctly evaluation business training performance, supply direction of human capital investment and the investment direction. This text based on Kirkpatrick four hierarchy evaluation mode, and according to our business practice, set up business training performance evaluation index system suit to our company, and research particularly of authority distribution and evaluation method of each index. We also particularly analyzed the influence factors of business training evaluation, put forward advice to avoid those influence factors, conceive quality ensure system of efficiency develop business training evaluation .It is practicability of the index system, and it can evaluation business training performance correctly.This text includes seven parts, the first chapter is forword part, it expound the meaning of this problem, research context, conclusion, thinking and methods. In second chapter, it set forth of the research background. The third , it investigate the actuality of our business training performance evaluation and analyze the reason. The forth part,we put forward index system of business training performance evaluation, and detail research of evaluation means. The fifth chapter, that is demonstration research. Sixth, we expatiate quality ensure system. And the last, we bring forward conclusion and prospect the trend.更多还原