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利用综合评价方法评估企业培训

Use Comprehensive Evaluation to Evaluate Training in Company

【作者】 吴燕

【导师】 郑美群;

【作者基本信息】 东北师范大学 , 劳动经济学, 2006, 硕士

【摘要】 随着20世纪中期,人力资本学派率先提出关于“人力资本”及“人力资本投资”的概念。对于员工的教育与培训问题一直是企业界和理论界关注的焦点之一。现如今,“知识爆炸”已经不再是一个新鲜名词。面对高速发展的世界经济及越演越烈的人才竞争,如何吸引人才、保留人才及如何让员工及时,有效的获取前沿的知识和技能,成为企业首要关心的问题。培训就是解决这一问题的方法之一。虽然企业每年都会对培训投入大量的人力、物力和财力,但由于没有科学合理的培训评估体系,培训前没有完备的培训需求调查,培训中没有合适的评估方法,培训后没有及时,有效,长期培训结果跟踪,使得培训流于形式,并没有发挥培训的积极作用。针对培训评估存在的一些问题,笔者认为建立科学有效的培训评估体系是基础,培训师、组织高层管理者、培训管理者、受训者直接主管及受训者各方面地配合是核心,评估指标地选择及评估方法地运用是关键。只有调动各方面的力量,利用科学有效的工具才能从根本上提高企业培训效果,保持企业的竞争力。由于培训指标间相关系数较小,笔者利用层次分析评价方法,试图通过定性与定量相结合的方式找出各培训指标内在联系及对整体目标的权重,得出对于培训效果评价的线性关系。在文章中,笔者把理论与工作实践相结合,希望对实际工作者能有一些借鉴作用。

【Abstract】 During the period of 20th century, the human capital theory first concept“human capital” and “human capital investment”, then the question of employees’education and training is one of the focuses by the area of theory and enterprise.Nowadays, “knowledge expanding” isn’t a new word. When face with the fastdevelopment of world economics and more and more competitive in talent, how toattract, stay, and training talent to fit for the newly requirement is the focus by theenterprise, training is one of the solutions.Though company will spend a lot of resource, including human, material andmoney in training, due to doesn’t have the effective training evaluation system, takeeffective actions in training requirement survey before training, have effectiveevaluation methods during the training and timely, scientific following up after thetraining, training and training evaluation is only on the surface and didn’t exert itsadvantage.Focusing on the problems in training evaluation, the author think that the base isbuilding up effective training evaluation system, the core is cooperating with trainer,organizational management, training officer, trainees’ manager and also trainee,thekey points are evaluation factors and methods. By this, the training efficient could beimprove from the basis.Due to the correlativeness is near to zero, the author use AHP and combinequalitative analysis with quantitative analysis to try to find out the inside relationshipbetween indexes, and get the weight to the whole objective. The author combine theknowledge and working experience in training, wish it would help the practice.

  • 【分类号】F272
  • 【被引频次】16
  • 【下载频次】615
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