【作者】 崔祥民；

【导师】 赵永乐；

【作者基本信息】 河海大学 ， 企业管理， 2006， 硕士

【摘要】 本文主要运用危机管理理论对企业人才流失问题作了探讨,认为企业人才流失危机管理对于企业解决人才流失难题,打造一支稳定的、高素质的、可持续发展的人才队伍十分重要。企业人才流失危机管理的主要目的是预防人才流失危机发生,人才流失发生后能很好处理危机,减少人才流失造成的损失。 文章首先对企业人才流失危机管理的相关概念进行了界定,然后分析了人才流失的规律、原因和人才流失带来的损失,接着阐述了企业人才流失危机的内容、特点、根源以及人才流失危机中人的心理变化,旨在为人才流失危机管理研究提供坚实的基础。 接着,本文阐述了企业人才流失危机管理体系。该部分包括企业人才流失危机管理主客体、体系的内容、体系的功能以及体系成功运作的关键因素等内容。 最后,文章阐述了企业人才流失危机管理的过程。人才流失危机管理包括事前管理、危机处理和事后管理三部分。事前管理包括人才流失危机预警和人才流失危机预控两部分内容。预警机制主要是能及时识别危机发生,以便企业能及时采取措施消除危机。危机预控机制主要是采取针对性措施预防危机发生。危机处理主要包括建立危机处理小组、起草危机处理计划、危机处理的具体措施等内容。事后管理包括危机恢复和危机总结两部分。危机恢复包括人员恢复、业务恢复和心理恢复三项内容。危机总结主要是对危机处理过程进行总结,以吸取经验,改善工作。 本文深入分析了人才流失危机的内涵,阐述了人才流失危机管理的程序,试图寻找一种有效的方法,帮助企业解决人才流失的困境,提高企业竞争优势。更多还原

【Abstract】 This paper discusses the problem of the enterprise talents loss. The view of the paper is that the crisis management of enterprise talents loss is very important, because it can solve enterprise Talents loss problem, can build a steady, high stuff, continuance development talent troop. The main purpose of the crisis management of enterprise talents loss is that prevent form crisis of enterprise Talents loss, deal with crisis of enterprise talents loss when it happens, reduce the loss that the crisis brings.Firstly, the paper defines the correlative concept of the crisis management of enterprise talents loss, analyses rules, reasons and loss of the enterprise talents loss, set forth the content, characteristic, root and changes of human of enterprise Talents loss crisis. The purpose is that it built strong base for the research of the crisis management of enterprise Talents loss.Secondlyi the paper introduce the system of the crisis management of enterprise talents loss. It include: main body and object of the crisis management of enterprise talents loss, content and function of the system , key factor that-can proof the system run successful.Lastly, the paper set forth the process of the crisis management of enterprise Talents loss. The crisis management of enterprise talents loss include management in advance .dealing with the crisis, management after the event. Management in advance includes precaution and controlling in advance. Precaution can identify the crisis in time in order to enterprise can take measures to eliminate the crisis. Controlling in advance can prevent from the crisis. The process of dealing with crisis include group of dealing with crisis, the plan of dealing with crisis, the step of dealing with crisis, and so on. management after the event include resuming and summing up. Resuming include personnel resuming, operation and mind resuming. Summing up can extract experience and improve the skill of working.The paper analyzes meanings of the enterprise Talents loss crisis, set forth the process of the crisis management of enterprise Talents loss. The author wants to search a effective way to help enterprise improve the problem of the enterprise Talents loss crisis and improve competition superiority.更多还原