【作者】 盛明科；

【导师】 颜佳华； 彭国甫；

【作者基本信息】 湘潭大学 ， 行政管理， 2005， 硕士

【摘要】 绩效是管理的永恒主题。为了实现全面建设小康社会的战略目标,努力建设一个“办事高效、运转协调、行为规范”的政府管理体系,在借鉴西方各国政府绩效管理的成功经验基础上,政府绩效评估作为管理主义中一种特定的管理工具,不仅成为现代公共管理理论研究的前沿课题,而且在我国逐渐取代传统的泰勒式的科学管理,成为新的政府治理典范。地方政府绩效评估体系是一个由评估主体、评估指标、评估标准、评估模型与评估方法等要素构成的有机系统。地方政府绩效评估指标体系构建是绩效评估的一项基础性工程。本文概述了地方政府绩效评估指标体系构建的理论基础,在揭示传统绩效考核指标诸种弊端的基础上,分析了指标体系构建应该遵循系统性、规范性、可测性的一般原则和服务导向、职能依据、灵活权变、整体统一的特殊原则,提出了绩效评估指标体系构建的基本流程和基于平衡计分卡的逻辑结构,在此基础上构建了由国民经济、人民生活、公共事业、生态环境、社会和谐、政府成本、政府内部管理流程、政府学习与发展和公众满意度等指标组成的通用指标体系,并对湘潭市卫生局绩效评估指标进行实证设计。最后对地方政府绩效评估指标体系的检验与应用等问题进行了补充说明。通过借鉴西方国家政府绩效评估的经验,系统研究地方政府绩效评估指标体系构建的价值原则与技术规范,深入探讨适合我国国情的地方政府绩效评估体系,不仅对于深化政府绩效评估理论研究、拓展政府管理创新研究视野具有重大的理论价值,而且对于树立和落实科学发展观和正确政绩观、指导地方政府绩效评估实践、提升地方政府管理绩效、推进政府管理创新等,均具有重要的实践意义。更多还原

【Abstract】 Performance is the eternal subject of management. In order to achieve the strategic target of building the well-off society in an all-round way, and to build an administrative system featuring high efficiency, coordinated operation, and standardize behaviors, based on the successful experiences of the West government performance management, the government performance evaluation, as one kind of specific managerial tool in the managerialism, not only becomes the frontier topic of fundamental research of modern public management, moreover, regarded as a new govern model, gradually substitutes for traditional Taylor’s -like scientific management in our country. The evaluation system of local government performance is an organic system including essential factors such as evaluation subject, evaluation index, evaluation criteria, and evaluation method and so on. Constructing the index system of local government performance evaluation is a foundational project. The article outlines the rationale of constructing the index system of local government evaluation, and on the foundation of thoroughly promulgating the malpractices of traditional performance examination index, it analyses the general principles including systematic, standardized, measurable and the special principles including service guidance, the function basis, flexibility, unification, which should be followed during constructing the index system of local government performance evaluation, presents the basic process and the logical structure based on the Balanced Scorecard, then constructs the general index system in this foundation composed by national economy, people’s lives, public service, ecological environment, social harmony, government cost, government internal management process, government study and development, public satisfaction degree and so on, and carries on the positive design to the performance evaluation indices of Xiangtan sanitation bureau. At last, it appends the illustrations to the problems about examination and application of index system of local government performance evaluation. Through drawing on the experience from the West government performance evaluation, to systematically study the value principles and technological standards to constructing the index system of local government performance evaluation, and to discuss the evaluation system of local government performance suited to our national conditions, not only have the significant theory value of deepening the fundamental research of government performance evaluation, and spreading the theoretical perspectives of government innovation research, but also have important practice meaning in the aspects as follows: to set up and practice the scientific development view and the right performance view, to instruct the practice of local government performance evaluation, to promote the management performance of local government, as well as to advance the innovation of government management and so on.更多还原