现代图书馆信息服务的创新理论研究

【作者】 刘巧英；

【导师】 崔慕岳；

【作者基本信息】 郑州大学 ， 图书馆学， 2005， 硕士

【摘要】 现代图书馆处在传统图书馆与数字图书馆共存互补的转型期。在新时期,图书馆的服务环境、资源类型、用户群体等都发生了很大的变化,使现有的信息服务面临着严峻挑战。论文通过对信息服务发展现状的分析,阐述了用户需求的增长是信息服务创新的内在驱动力,激烈的信息服务市场竞争是信息服务创新的外在驱动力,图书馆事业的可持续发展是信息服务创新的根本动力。信息服务的创新不是盲目地革新,而是要遵循一定的原则,如客观性原则、持续性原则、协调性原则、适用性原则、特色性原则以及效益性原则。且在创新时还要注意诸如:创新与革命的关系、馆员与用户的关系、技术与人文精神的关系、信息的原创性问题、版权合理使用问题、创新措施的制定等关系和问题的处理。 信息服务的创新有着坚实的理论基础,阮氏的老五律和戈曼的新五律为其提供了理论源泉,不仅指出了信息服务创新的方法,还指明了信息服务创新的目标和原则。接着,论文按照创新理论在图书馆的应用顺序,论述了信息服务的创新思想和方式方法,如将信息生命周期管理理念引入馆藏的建设和管理,以期用最低的整体成本获得最大的服务效益:用企业知识管理思想来指导信息服务的创新;运用企业产品营销策略,做好图书馆信息服务的营销,提供更具个性和特色的服务。图书馆信息服务的创新是一个系统工程,是国家创新体系中不可缺少的一部分。它包括服务观念的创新、服务内容和方式的创新、技术的创新、人才的创新和组织管理的创新等各个方面,论文最后以创新理论为基点,从服务理念、服务方式、服务内容和组织管理等几个重要方面论述了图书馆信息服务创新体系的构建。更多还原

【Abstract】 Modern libraries are in the transition between traditional libraries and digital libraries. In new times, libraries’ service conditions, the types of information and users were all changed .It makes information service face strong challenges. By analyzing the condition of information service development, the thesis thinks the increasing of user’ request is the inner driving force for the information service innovation and the fierce information service market competition is the outer driving force. Finally, the basic impetus of the information service innovation is the containable development of libraries. The innovation of information service is not a blind innovation and it should follow with some principles such as objectivity, continuity and coordination, practicability, peculiarity and benefit principle. In addition, the relationship between innovation and revolution, the relationship between librarian and users, the relationship between technology and humanity, the copyright, the original creativity and the steps for innovation should be paid attention during the process of its updating.The innovation of information service has strong foundations. The old five principles of Rang and the new five principles of Gorman bring theoretical sources for it. Both point out not only the method of innovation but also the aim and principle. Afterward, based on the train of innovation theory used in libraries, this thesis states the innovation theory and tactics such as the introduction of the concept of information cycle to the construction and management of library in order to reap the max benefit at the lowest whole cost, the usage of the concept of knowledge management of enterprise to guide its innovation, the usage of strategy of promotion of products to make a good promotion of information service and provide a more unique and distinctive service. The innovation of information service is a systematic project. It is important for the countries’ innovation system. It is made up of service concept innovation, service contents and patterns innovation, technology innovation, human innovation, management innovation and so on. This thesis would to build up a innovation system from service concept, service methods, service contents and management based on the innovation theory.更多还原