人际网络对个人绩效的影响分析

【作者】 赵峥；

【导师】 井润田；

【作者基本信息】 电子科技大学 ， 管理科学与工程， 2005， 硕士

【摘要】 自有史以来,人类就从未停止过学习。人的一生就是一个不断学习的过程。从古希腊的哲学家、思想家到现今的管理学家和心理学家,来自各个领域的专家和学者无一不想揭开有关人类学习的神秘面纱。对个体学习的研究已有几千年的历史,组织学习理论也已出现了近50 年,而网络学习这一概念却是刚刚浮出水面。本文的目的之一就是通过对个体学习和组织学习理论的回顾和总结来建立网络学习模型。在Kim 建立的有关组织学习的OADI-SMM 模型的基础之上,本文建立了针对网络学习的OADI-SMM-NSMM 模型。借助于先前的理论研究和概念分析,本文明确了网络学习的概念并阐明了网络学习的相关特性。为了使网络学习这一新生概念更加清晰明了,本研究还对几个相关的、容易混淆的概念做了细致的区分。无论是建立模型还是区别相关的概念,本文理论分析的目的都在于为进一步的研究打下基础。“网络”无论是在管理学科还是在商业领域之中都绝对不是一个陌生的词汇。人际网络、组织间网络、计算机网络等各种网络无处不在。可以说,任何人都是生活在某种网络之中的。网络研究主要着眼于网络结构、网络的发展变化以及网络对业绩的影响分析。鉴于人际网络的重要性,本研究特选择人与人之间的人际网络作为实证研究的对象。本文的第二个目的就是研究人际网络对个人绩效的影响。在对人际网络理论进行回顾和总结的基础之上,本文主要探讨了人际网络的网络结构和网络中知识的多样性对个人绩效所产生的影响。实证研究中所考虑的个人绩效包括个人总体绩效和个人创新绩效。采用社会网络研究的研究方法,通过回归分析和方差分析,本研究验证了人际网络结构和知识多样性与个人绩效之间的相关关系。通过对NTTDoCoMo 公司中一个68 人的项目小组进行实证研究,我们发现:(1)人际网络的稀疏性与个人的总体绩效和创新绩效均呈正相关关系,(2)人际网络的中心性与个人的总体绩效和创新绩效均呈正更多还原

【Abstract】 Since the dawn of human civilization, the mankind has neverstopped learning. People’s life is a procedure of constant learning. Fromancient Greek philosopher, thinker to today’s management researcher andpsychologist, the expert and scholar from various areas all want to unveilthe mysterious human learning.Individual learning has been studied for several thousand years andorganizational learning theory has been in the existence for nearly 50years. However, the conception of network learning is still in itsembryonic stage. One of the two purposes of this paper is to establishnetwork learning model by developing extant learning theories. UsingKim’s OADI-SMM model as the base we create OADI-SMM-NSMMmodel of network learning. With the help of previous researches thispaper clarifies the concept of network learning and its characteristics.We also reveal the differences between relevant ideas. All theoreticalworks we have done is for smoothly carrying out further research.“Network”is definitely not a new term in both Managementresearch and business world. Various networks, such as interpersonalnetworks, interorganizational networks, computer networks, etc, areubiquitous. It’s safe to say that everybody lives in a certain network. Thenetwork researches focus on network structure, the evolution and changeof network and the correlation between network and performance.Considering the great importance of interpersonal network, the studychooses it as the target of empirical research.The second purpose of this paper is to study how interpersonalnetwork influences individual performance. On the basis of interpersonalnetwork theories and analysis, the empirical researches focus on howinterpersonal network structure and knowledge diversity have an impacton individual performance. The individual performance includes overallperformance and innovation performance. By using social network更多还原