组织气氛对公务员胜任力水平影响的实证研究

【作者】 王刚；

【导师】 李明斐；

【作者基本信息】 大连理工大学 ， 企业管理， 2005， 硕士

【摘要】 胜任力是能把表现优异者和表现平平者区分开来的个体潜在、持久的行为特征;组织气氛是组织内部环境的特征,会影响组织成员的行为。本文是以公务员为研究对象,探寻公务员所在部门的组织气氛对其胜任力水平的影响,目的在于帮助管理者通过调整和设计一个合适的组织气氛来提升公务员的工作表现。 本文对公务员胜任力水平的测量采用所在课题组在2003到2004年自行开发的公务员胜任力量表,从“公共服务”“依法行政”“分析决策”“创新能力”“沟通协调”“下属管理”“持续学习”“调查研究”“政治鉴别力”9个维度测量公务员的胜任力水平:对组织气氛的测量是修正Litwin和Stringer的组织气氛量表,通过专家咨询、探索性因素分析、验证性因素分析、信度和效度检验,确定从“结构”“温暖”“工作责任”“约束”“冲突”5个维度测量公务员所在部门的组织气氛。 本文研究的样本主要来自大连和沈阳市政府的处级公务员,问卷调查共收集到318个有效样本,并就调查结果进行组织气氛与公务员胜任力水平之间的相关分析和回归分析。结果揭示了组织气氛究竟会在哪些方面对公务员的哪些胜任力水平产生影响,具体如下: 组织气氛中的“结构”维度对公务员在“依法行政”和“创新能力”这两个胜任力维度上的表现有正向的影响作用;组织气氛中的“温暖”维度对公务员在“持续学习”这个胜任力维度上的表现有正向的影响作用;组织气氛中的“工作责任”维度对公务员在“公共服务”、“沟通协调”、“下属管理“、“调查研究”和“政治鉴别力”这5个公务员胜任力维度上的表现都有正向的影响作用;组织气氛中的“约束”维度对公务员的“公共服务”、“创新能力”、“下属管理”和“持续学习”这4个胜任力维度上的表现有负向的影响作用。更多还原

【Abstract】 Competency is the personal characteristic which can distinguish between the excellent perromance and common performance; Organizational climate is the characteristic of the inner organizational environment, it can influence the behavior of the organizational members. This paper takes the civil servants as research object to discover the organizational climate’s influence upon the competency level of civil servants. It can help the director to create the proper organizational climate which can promote the civil servants’ performance.The civil servants’ competency scale is used to measure the competency levels of civil servants from nine dimensions of " Public service attitude ", "Executing based on law", "Analytical decision-making", "Creativity and innovation", "Communicating and cooperating", "Managing subordinates", "Continuous learning", "Investigation and research", "Political discernment", which is developed by research group from 2003 to 2004. The scale is modified from Litwin and Stringer’s organizational climate scale to measure the organizational climate of civil servant’s section through five dimensions of "Structure", "Warmth", "Responsibility", "Restriction" and "Conflict" .The modification process includes expert consultation, exploratory factor analysis, confirmative factor analysis, reliability test and validity test.The study conducts correlation analysis and regression analysis, the research data are collected through surveys which are administered to 318 middle-level civil servants in Dalian and Shenyang governments. The results show how different organizational climate factors in governmental sector influenced different competency level of civil servant as follows: "Structure" can make positive influence on the civil servant’s competency levels of "Executing based on law" and "Creativity and innovation"; "Warmth" can make positive influence on the civil servant’s competency levels of "Continuous learning"; "Responsibility" can make positive influence on the civil servant’s competency levels of "Public service attitude", "Communicating and cooperating", "Managing subordinates", "Investigation and research" and "Political discernment"; "Restriction" can make negative influence onthe civil servant’s competency levels of "Public service attitude", "Creativity and innovation", "Managing subordinates", "Continuous learning".更多还原