【作者】 孙淑芬；

【导师】 李景元；

【作者基本信息】 河北工业大学 ， 技术经济及管理， 2004， 硕士

【摘要】 企业生存的关键是要有良好的效益，员工发展的关键是要有突出的业绩。一个企业如果既想取得良好的经济效益，又想让员工保持不断上升的业绩，除了决策层的正确领导外，执行层，也就是现场领导层的领导能力也是企业不可忽视的重要方面。因为重大方针政策的贯彻，都必须由执行层来具体落实。当前，我国工业企业管理中一个突出问题就是管理的基础工作薄弱。究其原因，主要是由于企业对现场管理工作、对现场领导者的领导行为、评价方法不够重视造成的。 针对目前企业管理理论界对现场管理研究、特别是现场的领导行为研究较少这一现象，本文选取石油管道企业为研究对象，首先从基础工作做起，在第二章中详细对企业现场的涵义、企业领导及其与管理的区别与联系、现场领导的定义与特点等作了总结；之后对石油管道企业现场管理的现状、现场人力资源管理的现状、现场领导行为的现状进行了剖析，指出了石油管道企业现场中存在的问题；在第四章中针对其问题设计了PM领导行为调查问卷，并进行了统计分析，划分出现场领导行为的四种类型，然后根据各类型的领导行为表现进行评价，并将评价结果与现场现状进行了比较；最后，根据组织开发的目的与作用，设计出石油管道企业现场领导行为综合开发方案，并进行了结果反馈。 本文采取了理论研究与实际应用相结合的研究方法，其对现场领导行为的评价方法不仅适用于石油管道企业，对其他企业的人力资源评价方法也具有一定的指导作用和借鉴意义。更多还原

【Abstract】 The key that the enterprise survives is to have good benefits, the key of staffs development is to have outstanding achievements. If an enterprise want to make the good economic benefits, and also want to keep their staff’s rising achievement, Besides correct leadership of the policy-making level, the carry out layer, that is to say, the ability of the spot leaders is the important respect that an enterprise can’t ignore too. The reason is that they implement great principles and policies of the enterprise to be carried out. At present, a chief management problem of our country’s industry enterprises is that elemental tasks are weak. Trace it to its cause, it is mainly caused by paying little attention to on-the-spot management, the leader’s behavior and its appraisal method.To aim directly at the phenomenon of the less study on on-the-spot management, particularly on-the-spot leader’s behavior at present, this paper selected petroleum pipeline enterprises(PPLE) as the target of research, this paper study the work from the foundation. In chapter 2, this paper summarized the concept of enterprise’s spot, the distinguish and connection between leadership and management, the characteristic and definition of the spot leader. After that, this paper analyzed the current situation of theirs on-the spot management, the human resource management, the leader’s behavior, and had pointed out the main problems exiting in them. In chapter 4, the paper designed PM leader behavior questionnaire according to the problems, and carried on statistical analysis, and divided the leader behavior into four types, then appraised of every type and compared the current situation with the appraisal results. Finally, with the aim and function of organization development, the paper worked out the synthetic scheme of on-the-spot leader’s behavior about the PPLE, and had carried on results to feedback.This thesis takes the both methods of theories research and application design, the appraisal method of on-the-spot leader’s behavior may be applied to not only PPLE, but also have certain guidance and reference for other companies groups.更多还原