【作者】 张金娟；

【导师】 孙慧中；

【作者基本信息】 天津财经学院 ， 企业管理， 2004， 硕士

【摘要】 现代企业在21世纪的竞争，越来越明显地表现为知识的竞争，企业间的竞争实质是人才竞争，智力资本的重要作用日益凸显出来。加入WTO后我国人才争夺更加激烈，而员工培训正是企业培养人才、提高员工素质、增强企业核心竞争力的最为广泛和根本的途径。员工培训成为企业的一项长期性、战略性的任务。员工培训被列入组织目标和发展战略之中，相应的强化了培训效果的评价这一重要职能，以便对培训项目能否达到，在多大程度上达到预期目标以及该培训对企业经济效益的贡献进行科学而客观的评价。长期以来，培训效果评价一直是我国企业人力资源管理的薄弱环节，理论和实践都极为缺乏，研究和探讨这一课题，对于建立和完善具有中国特色的企业员工培训和价值评价体系，提高企业经营绩效具有深远意义。本文从培训效果评价对企业赢得竞争优势具有战略意义的角度，阐述了评价的战略意义及目的，分析了目前企业培训效果评价中存在的问题，结合理论分析，从评价的内容层次、评价工具的选择及评价设计、评价指标的建立及数据分析五个方面进行详细理论剖析。从建立利益驱动机制、进行可行性分析、构建合理指标体系、提高评价人员素质、建立反馈机制等六个方面构建培训效果评价支撑体系。希望笔者的努力能激起业界人事对培训效果评价的重视，同时为培训效果评价工作者提供一些启示。更多还原

【Abstract】 In 21st century, the competition between modern enterprises shows more competition for the knowledge and talented person, the important function of intelligence capital highlights out gradually.After joining in WTO, the competition for the talented person become more impetuosity. Employee training is the most extensive and basic path to increase employee’s character and strengthen the enterprise’s core competencies.Employee training becomes a long-term, strategy mission of the business enterprise.Including employees training in the target of buildup and the strategy of development enhances the evaluation of training result, so as to objectively evaluate the employee training and the contribution of the economic performance in business enterprise.For long time, training result evaluation has been a weak point in enterprise’s human resource management in our country. There are lack of both theories and practice extremely. studying this lesson has profound meaning for establishing and perfecting the evaluation system with the Chinese enterprise characteristic and enhancing the business enterprise achievement.The article expatiate the strategy meaning and purposes of the evaluation. From the contents level of the evaluation、the selection of evaluation tools、evaluation designing 、 the index establishing to the data analyzing these five aspects analyzes the problems of the training results evaluation existing in current business enterprise with the theories analyzing. From establishing the benefits drive mechanism、 proceeding the viability assessment、 setting up the reasonable index system、 increasing personnel’s character and establishing the feedback mechanism etc. six aspects set up the result evaluation system. By my efforts, I hope to provide some enlightens for our human resource management.更多还原