【作者】 白杨；

【导师】 王学东；

【作者基本信息】 华中师范大学 ， 政治经济学， 2001， 硕士

【摘要】 知识经济的发展对传统企业管理提出了挑战，促使企业去寻求新的管理思想或管理模式，知识管理应运而生。本文主要论述了知识管理的基本概念、性质、特征、基本内容及知识管理系统。首先文章论述了知识经济的兴起对企业产生的影响，知识管理的产生适应了企业新发展的需要，接着对知识管理的概念、性质及与信息管理的区别进行了阐述。知识管理是一种以知识为基础的新的管理思想或管理模式，知识共享是知识管理自然属性的表征，知识垄断反映了知识管理的社会属性，这就是知识管理的二重性，另外还具有创新性和知识性两个特性；它和信息管理之间有一定的联系，也有一定的区别，是对信息管理的扬弃。文章的第三部分主要从五个方面论述了知识管理所具有的特征，它们分别是：知识管理是一种以知识为基础的人性化管理；强调企业智力资本的管理；其首要目标是支持创新；是一种开放性管理；强调建立学习型组织的管理。第四部分文章主要论述了知识管理的基本内容包括企业知识、企业知识活动和企业知识工作者。企业知识主要有两类即编码知识和未编码知识，它们在企业的生产、经营中都起到重要的作用；企业知识活动包括企业知识的生产和传递、企业知识的利用、企业知识的保护、企业知识的创新，它实际上涵盖了企业知识如何从一种潜在的知识资源转化为企业的资本和利润；企业知识工作者是掌握企业知识和从事知识创新的主要人员，对他们既要积极引进与保护，又要防范由于他们的败德行为而引起的各种风险。文章的最后一部分简要地介绍了知识管理系统。知识管理系统是在企业的管理信息系统的基础上发展起来的，它由知识库层、知识管理层和知识利用层三部分构成，是从管理信息系统简单的收集、存储和检索信息的功能拓展到集知识的获取、集成、存储、传递、利用和创新为一体的更高层次的管理系统。更多还原

【Abstract】 The challenges to the traditional enterprise management posed by the development of Knowledge Economy impel enterprises to search for new management ideas or new management modes. That is how Knowledge Management (KM) came into being. This paper mainly expounds the basic concepts, features, characteristics, contents of KM and knowledge management system (KMS). The thesis firstly describes the effects that the development of Knowledge Economy has on enterprises and how the KM gears to the requirements of the enterprises?new development. Then the author discusses the concepts, the features of KM and the differences between knowledge management and information management. KM, a new management idea or management mode based on knowledge, has dual character, the nature property and social property indicated respectively by knowledge sharing and monopoly. Besides this, KM has two other special properties: innovation property and knowledge property. There are both similarities and differences between knowledge management and information management. In the third part, author elaborates the five characters of KM: A kind of humanity management based on knowledge; Emphasis on the management of intelligence capital in enterprises; In favor of innovation as its primary purpose; An opening management: Stress on setting up a kind of learning group. The forth part of the thesis explores the primary elements of KM including enterprise knowledge, enterprise knowledge activities and enterprise knowledge professionals. Enterprise knowledge includes tacit knowledge and explicit knowledge which have strong effects on production and operation. Enterprise knowledge activities includes the creating, the transmission, application, protection and innovation of enterprise knowledge. And in fact, it explains how knowledge, as an unexploited resource, is converted into capital and profit of enterprise. Enterprise knowledge professionals are important in that they own most enterprise wars MXSTER knowledge and work on knowledge innovation. Thus the paper suggest that enterprise should recruit them actively and guard against any risks brought about by their iuinoral activities. The final part of the paper gives a brief account of KMS. It develops from the management information system (MIS) of enterprise. KMS consists of three part as knowledge database part, knowledge management part and knowledge application part. Based on the original functions of MIS, KMS has evolved into a more advanced system with integrated functions as knowledge obtaining, integration, saving, the transmission, application and innovation更多还原