【摘要】 人工智能（Artificial Intelligence; AI）在工作场所的应用驱动个体和团队层面的重塑。本研究以资源保存理论和社会比较理论为主要理论基础,采用扎根理论方法 ,深入41名资深知识工作者的AI协同情境,探索员工个体工作重塑、团队工作重塑的主要特征及其对员工心理体验的影响机理。本研究重点探索了AI介入后高级知识工作者工作重塑的新内涵与结构,揭示了其动态机制,拓展了传统工作重塑框架。本研究还发现AI介入所激发的个体、团队工作重塑行为会通过两条路径影响员工心理体验结果 :一是“人机共舞”的个体资源增益路径带来积极心理体验;二是“人类竞逐”的组织资源争夺路径带来消极结果。由此,本研究得到结论 :AI介入对员工心理体验的影响是技术变革与社会互动变革的复杂结果 ,员工心理体验的净效应取决于绝对资源增益和相对资源损失感知的比较结果。本研究为后续AI介入背景下个体与团队行为研究提供了更为全面的理论分析框架。更多还原

【Abstract】 The application of AI in workplaces is driving reinventions and adjustments at the team and individual levels. Anchored in Conservation of Resources Theory and Social Comparison Theory, this study employs a grounded theory methodology. Drawing on in-depth data from 41 senior knowledge workers in AI-collaborative contexts, the study explores the primary content of employee job crafting, team job crafting, and the mechanisms of their impact on employee psychological experience. This study focuses on constructing a new connotation and structure for job crafting among senior knowledge workers in the AI-collaborative context, revealing its dynamic mechanisms and expanding the traditional job crafting framework. It finds that AI intervention stimulates coping behaviors at the individual and team levels. This influences employee psychological outcomes through two primary pathways: first, a "human-AI synergy" path of individual resource gain that leads to positive psychological experiences; second, a "human competition" path of organizational resource loss that yields negative outcomes. This study concludes that the impact of AI intervention on employees’ psychological experiences is a complex result of both technological transformation and changes in social interaction. The net effect on these psychological experiences depends on the perception of the comparison between absolute resource gain and relative resource loss. This study provides a rather comprehensive theoretical framework for analyzing the subsequent behavioral adaptations and psychological impacts on individuals and teams within the context of AI intervention.更多还原