【摘要】 基于协同治理理论，以广东省第二人民医院为例，探究一站式服务模式在医联体中的应用价值与效果。医院以一站式服务中心为协同枢纽，通过构建制度化对话平台、促进多方共识、协调集体行动及构建信任网络，实现资源整合与服务衔接，显著提升了转诊患者满意度、医疗资源利用率及医疗服务质量。同时提出强化顶层设计、构建互信信息生态及完善协同绩效评价等建议，为医联体治理优化提供实践启示。更多还原

【Abstract】 Based on collaborative governance theory,it examines the application value and effectiveness of a one-stop service model within medical consortium,using Guangdong Provincial Second People’s Hospital as a case example. By establishing the one-stop service center as a collaborative hub,the hospital established institutionalized dialogue platform,promoting multi-stakeholder consensus,coordinating collective action and building trust networks,resource integration and service connection have been achieved,significantly enhancing the satisfaction of referred patients,the utilization rate of medical resources and the quality of medical services. It further proposes recommendations to strengthen top-level design,foster a mutually trusting information ecosystem,and refine collaborative performance evaluation. These insights offer practical guidance for optimizing medical consortium governance.更多还原