【摘要】 人工智能技术在教育领域的垂直应用，是当前研究的热点。高校图书馆作为学校的文献信息资源中心与学术支撑机构，能为教学科研提供高品质知识服务与信息保障。智能体作为人工智能领域的重要研究方向，具有多模态数据融合、知识图谱、深度学习以及自然语言处理等技术特征。将智能体技术融入图书馆知识服务体系，有助于提高高校图书馆知识服务的质量和效率。文章研究了“智能体+”环境下高校图书馆知识服务体系的框架设计，分析了智能体技术在知识服务场景中具体实现以及实施的关键路径，最后进一步分析了实践中的挑战并提出了相应的对策，以期为人工智能背景下高校图书馆知识服务的提升提供参考。更多还原

【Abstract】 The vertical application of artificial intelligence technology in the field of education is a hot topic in current research. As the literature information resource center and academic support institution of a university, the university library serves the function of providing high-quality knowledge services and information support for teaching and research. As an important research direction in the field of artificial intelligence, agent has the technical characteristics of multi-modal data fusion, knowledge graph, deep learning and natural language processing and so on. It is helpful to improve the quality and efficiency of knowledge service in university libraries by integrating agent technology into the library knowledge service system. This paper explores the framework the knowledge service system of university library in the “agent +” environment, and analyzes the specific applications and the key implementation pathways, further examines practical challenges along with countermeasures. It will provide insights for enhancing university library knowledge services under the backdrop of artificial intelligence.更多还原