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三级公立医院绩效考核管理中KPI的应用进展

Application progress of KPIs in performance assessment management in Grade Ⅲ public hospitals

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【作者】 杨天宇王迪

【Author】 YANG Tianyu;WANG Di;Nursing College, Changchun University of Chinese Medicine;

【通讯作者】 王迪;

【机构】 长春中医药大学护理学院吉林省人民医院

【摘要】 随着薪酬制度和绩效考核改革在全国深入开展,在现有体系的基础上完善绩效考核指标有助于保证考核的公平性和合理性。关键绩效指标(keyperformanceindicator,KPI)可以将医院总发展目标层层分解细化成具体的、可实现的阶段性目标,并与个人发展和薪酬相挂钩,从而调动医务人员的积极性,对于提高工作效率和实现整体战略目标具有重要价值意义。如何编制以目标为导向的KPI绩效考核体系已成为近年来研究的热点话题。基于此,笔者以政策制度改革为背景,总结传统绩效考核体系中有待改进的问题,指出考核指标改革的现实意义和重要性;综述现阶段KPI的应用领域及优势,对现存问题进行梳理,为今后医院绩效考核指标体系的构建提供借鉴。

【Abstract】 With the deepening of the salary system and performance assessment reform nationwide, improving performance assessment indicators on the basis of the existing system helps to ensure the fairness and rationality of the assessment. Key Performance Indicators(KPIs)can break down the overall development goals of hospitals into specific, achievable interim objectives, linking these objectives to personal development and compensation, thereby motivating medical staff. This has significant value in improving work efficiency and achieving overall strategic goals. How to compile an objective-oriented KPI performance assessment system has become a hot topic of research in recent years. Against this backdrop, based on policy and system reform, this paper summarizes the problems in the traditional performance assessment system that need improvement, highlights the practical significance and importance of reforming assessment indicators, reviews the application areas and advantages of KPIs at the current stage, and sorts out existing issues, providing references for the construction of hospital performance assessment indicator systems in the future.

  • 【分类号】R197.3
  • 【下载频次】165
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