【摘要】 目的 构建山东省血站血液质量监测指标体系，以期持续提升血液质量和标准化管理。方法 通过文献、标准等检索，结合采供血实际工作，以采供血业务过程关键控制点为导向，拟定血液质量监测指标体系。经2轮德尔菲法专家征询和论证，运用主观加权和层次分析法分析各指标权重，又经6个月的试行，完成对指标内容的修订和完善。结果 构建了覆盖采供血全过程的血液质量监测指标体系，包括一级指标5项，分别为献血服务、成分制备、血液检测、血液供应和质量控制；二级指标72项，包含指标含义、计算公式等。2轮专家征询意见和2轮论证会议，修订指标17项，并通过主观加权和层次分析法获得指标权重，经试行的局部微调，形成了血液质量监测指标体系。结论 首次构建覆盖采供血业务全过程的血液质量监测指标体系，可有效评价血站质量管理水平，为打造山东省血液质量管理“一盘棋”发展模式、提升标准化管理水平奠定基础。更多还原

【Abstract】 Objective To establish a blood quality monitoring indicator system, in order to continuously improve blood quality and standardized management. Methods Based on the research of literature and standards, and guided by the key control points of blood collection and supply process, the blood quality monitoring indicator system was developed. Through two rounds of Delphi expert consultation, the indicator content was further revised and improved according to expert opinions after six months of trial implementation. The indicator weight was calculated by questionnaire and analytic hierarchy process. Results A blood quality monitoring indicator system covering the whole process of blood collection and supply was constructed, including five primary indicators, namely blood donation service, blood component preparation, blood testing, blood supply and quality control, as well as 72 secondary indicators, including definitions, calculation formulas, etc. Two rounds of expert consultation and two rounds of feasibility study meeting were held to revise 17 items and the weight of each indicator was obtained through the analytic hierarchy process. After partial adjustments, a blood quality monitoring indicator system was formed. Conclusion A blood quality monitoring indicator system covering the whole process of blood collection and supply has been established for the first time, which can effectively evaluate the quality management level of blood banks and coordinate blood quality control activities of blood banks in Shandong like pieces in a chess game, thus improving the standardized management level.更多还原