【摘要】 目的 了解国内护士的人文关怀知信行现状及影响因素，为管理者采取针对性措施提高其人文关怀知信行水平提供参考。方法 2022年7月—8月，通过便利抽样法，采用一般资料调查表及临床护理人员人文关怀知信行问卷，对27个省（区、市）107所医院的15 727名护士进行调查。结果 15 653名护士完成调查。临床护理人员人文关怀知信行问卷及其知识、信念或态度、行为维度标准分分别为（84.19±12.98）、（80.22±15.61）、（83.55±15.17）和（87.92±12.70）分。性别、职称、科室、对护理工作满意程度、对自我关怀重视程度、是否接受过人文关怀培训、家人对工作支持程度、与同事关系、对薪酬满意程度、是否曾在人文试点病房工作是护士人文关怀知信行水平的影响因素（P<0.001）。结论 护士人文关怀知信行总体处于中等水平，人文关怀知识相对不足，影响因素较多。管理者应加强对护士的人文关怀培训并给予组织支持，以提高其人文关怀知信行水平。更多还原

【Abstract】 Objective To learn about current status of knowledge,attitude and practice of humanistic care in Chinese nurses and their influencing factors,so as to provide references to the mangers to accordingly improve their knowledge,attitude and practice. Methods From July to August,2022,a general information questionnaire and a clinical nurse questionnaire of knowledge,attitude and practice were sent out and filled by 15 727 nurses from 107hospitals in 27 provincial administrative regions of China. Results 15,653 nurses completed the investigation. The total score of knowledge-attitude-practice was 84.19±12.98. The scores of knowledge,belief or attitude,and standard score of practice were 80.22±15.61,83.55±15.17,and 87.92±12.70,respectively. The influencing factors were gender,title,department,satisfaction degree with work,emphasis degree of self-care,received training of humanistic care or not,supporting degree from family to their work,relationship with colleagues,satisfaction degree with salary,and having worked or not in a trial ward of humanistic care(P <0.001). Conclusion The overall humanistic care of Chinese nurses currently stands at medium level. The knowledge of humanistic care is relatively inadequate. The managers should strength nurse humanistic care training,give organizational support,build a better department atmosphere,and improve nurses’ satisfactions to their work,salaries,and relationship with colleagues,so as to improve nurses’ humanistic care of knowledge,attitude and practice.更多还原