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患者何求:在医患命运共同体构建过程中
What Do Patients Need in the Process of Constructing a Doctor-patient Community with a Shared Future
【摘要】 构建医患命运共同体需要从医疗供给侧与患者需求侧两端同向发力,特别要关注患者需求。不断满足与提升患者需求是构建医患命运共同体的出发点、最终目标与评价标准,为此,提出“患者何求”的命题,即患者有哪些需求以及如何满足患者需求。患者需求究其根本是诊疗疾病与恢复健康,具体表现为述说患病感受的疾病叙事需求、参与医疗决策的决策意愿需求、就医过程中的诊疗体验需求以及对医院进行绩效考核的满意度评价需求等。在明确患者需求的基础上提出了满足患者需求的路径与方法,为构建医患命运共同体提供了新思路。
【Abstract】 Constructing a doctor-patient community with a shared future requires efforts from both the medical supply side and the patient demand side, with special attention to the needs of patients. Continuously meeting and improving the needs of patients is the starting point, ultimate goal, and evaluation standard for constructing a doctor-patient community with a shared future. Therefore, this paper proposed the proposition of “what patients need”, that is, what needs do patients have and how to meet their needs. The fundamental needs of patients are to diagnose and treat diseases and recover from illness, which are specifically manifested in the demands to narrate the disease’s feelings, the willingness to participate in medical decision-making, the experience of diagnosis and treatment in the process of medical treatment, and the satisfaction evaluation of the hospital’s performance appraisal. On the basis of clarifying the needs of patients, this paper proposed the paths and methods to meet patients’ needs, and provided new ideas for constructing a doctor-patient community with a shared future.
【Key words】 A Doctor-patient Community with a Shared Future; Patient Needs; Doctor-patient Shared Decision-making; Patient Diagnosis and Treatment Experience; Patient Satisfaction Evaluation;
- 【文献出处】 中国医学伦理学 ,Chinese Medical Ethics , 编辑部邮箱 ,2023年09期
- 【分类号】R-052
- 【下载频次】30