【摘要】 目的 主要研究医院科研全生命周期管理系统的用户满意度及其影响因素。方法 基于用户满意度理论，构建医院科研全生命周期管理系统的用户满意度评价指标体系，并编制调查量表；以某大型三甲医院的科研人员为研究对象，获取175份有效样本，并对样本进行统计分析。结果 医院科研人员对该科研全生命周期管理系统的满意度均值为4.13分(“非常不满意”～“非常满意”分别取值1～5分),表明医院科研人员对该系统较为满意，但系统易用性和用户预期的得分低于总体满意度平均分，另外研究还发现学历和职业会影响用户满意度。结论 本研究对优化医院科研全生命周期管理系统有着重要支撑，从而有利于提升科研管理工作的科学化、精细化水平。更多还原

【Abstract】 Objective The articles focuses on the user satisfaction of the hospital research lifecycle management system and its influencing factors. Methods Based on the theory of user satisfaction, the evaluation index system of user satisfaction of the whole life cycle management system of hospital scientific research was constructed, and the survey scale was compiled; Taking the scientific researchers of a large tertiary hospital as the research object, 175 valid samples were obtained and statistically analyzed. Results The average satisfaction of the scientific research personnel of the hospital with the whole life cycle management system of the scientific research is 4.13 points(1 point to 5 points respectively for “very dissatisfied” and “very satisfied”), indicating that the scientific research personnel of the hospital are relatively satisfied with the system, but the system usability and user expectations are lower than the average score of overall satisfaction. In addition, the study also found that education and occupation will affect user satisfaction. Conclusion This study is an important support to optimize the whole life cycle management system of hospital research, thus contributing to the scientific and refined level of research management.更多还原