【摘要】 地方政府作为国家治理体系基础性组成部分，承载着提供公共服务的重要职能，其公共服务能力建设水平直接决定国家治理能力与治理体系现代化的实现程度。在对地方政府公共服务能力的基本内涵和结构进行理论阐释的基础上，基于系统论的一般架构，并结合企业管理、资源基础、资源整合及公共服务供给与生产分离等相关理论构建评估指标体系，综合运用主观和客观数据对湖北省16个地方政府的公共服务能力进行全面测评。评估结果表明，各地方政府的公共服务能力整体向好，但不同政府之间差异仍较为明显。在此基础上，基于公共价值创造理论“价值目标—运作能力—授权环境”战略三角模型和既有相关研究成果，确定公众需求、企业需求、数字基础设施、政策效应、城镇化水平及经济发展水平作为条件变量，运用模糊集定性比较分析方法对地方政府公共服务能力进行系统比较分析。研究发现，地方政府公共服务能力差异性的生成具有四种模式，根据其各自条件组合特征可分别命名为组织引领型、使命—组织驱动型、组织—环境协同型及综合联动型。而且，在特定条件下，企业需求与公众需求的条件组合可以与政策效应条件相互替代，城镇化水平与经济发展水平的条件组合可以和数字基础设施条件相互替代。因此，可以经由不同路径实现地方政府的公共服务能力提升。更多还原

【Abstract】 As a basic part of the national governance system, local governments perform the important function of providing public services, and their public service capacity directly determines the degree of realization of national governance capacity and governance system modernization. Based on the theoretical explanation of the basic connotation and structure of local government public service capabilities, considering the general framework of system theory, combined with enterprise management, resource base, resource integration and public service supply and production separation, this paper constructs an evaluation index system, comprehensively using subjective and objective data to comprehensively evaluate the public service capabilities of 16 local governments in Hubei Province. Evaluation results show that the public service capacity of local governments is generally good, but the differences between different governments are still obvious.Further, based on the strategic triangular model of “value objectives-operational capability-empowerment environment” of public value creation theory and the existing relevant research results, the public demand, enterprise demand, digital infrastructure, policy effect, urbanization level and economic development level are determined as the condition variables,and the fuzzy set qualitative comparative analysis method is used to systematically compare and analyze the public service capacity of local governments. It is found that there are four modes of differential generation of local government public service capabilities, which can be named as organization-led, mission-organization-driven, organization-environment collaborative and comprehensive linkage according to their respective conditions. Moreover, under certain conditions, the combination of enterprise demand and public demand can replace the policy effect conditions, and the combination of urbanization level and economic development level can replace the conditions of digital infrastructure. Therefore, the public service capacity of local governments can be improved along different paths.更多还原