【摘要】 目的 比较地市级采供血机构关键岗位工作效率，得出合理的关键岗位工作效率值。方法 收集20家地市级采供血机构2017年—2021年完成捐献的全血量、单采血小板总量、检测的标本量（人次）、供血服务人口总数、采全血岗位、采单采血小板岗位、成分制备岗位、检测岗位及供血岗位工作人数等数据并进行工作效率的计算及比较研究，分析地市级采供血机构关键岗位工作效率的状况和差异，并得出各岗位的人员配置水平。结果 20家地市级采供血机构全血采集岗的工作效率范围在2.11～12.62U/人/天；单采血小板采集岗的工作效率范围在1.10～9.32治疗量/人/天；成分制备岗工作效率范围在8.94～36.96U/人/天；检测岗工作效率范围在13.67～47.53人次样本/人/天；一个供血岗位工作人员服务的人口数在334615～1694300人。结论 20家地市级采供血机构关键岗位工作效率不同，多数机构的采全血岗位、采单采血小板岗位、成分制备岗位、检测岗位人员工作效率呈现上升的趋势，供血岗位人员工作效率呈现下降趋势；建议采供血机构针对工作效率低于中位数的环节进行改进，提高工作效率。更多还原

【Abstract】 Objective The data related to the operation efficiency of key positions were compared to understand the work efficiency of key positions in some small and medium-sized blood collection and supply institutions. Methods The data from 20 institutions between 2017 and 2021, such as total numbers of whole blood donated, total numbers of apheresis platelets, tested samples, total blood supply service population, numbers of workers in whole blood collection department,apheresis platelets collection department, component processing department, testing department and blood supply department,were collected. The work efficiency was calculated and compared. The status and differences of work efficiency were analyzed and the number of personnel allocated in each position was obtained. Results The work efficiency of blood collection staffs in 20 institutions ranged from 2.11 to 12.62 units/person/day. The work efficiency of apheresis platelets collection ranged from 1.10 to 9.32 units/person/day. Blood component processed ranged from 8.94 to 36.96 units person/day. Samples tested ranged from 13.67 to 47.53 samples/person. The number of populations served by blood supply staff ranged from 334 615 to 1 694 300 person. Conclusion The work efficiency of key positions in 20 institutions was different. The work efficiency of staff in the whole blood collection position, platelet collection position, component processing position and testing position in most institutions showed an upward trend, while the work efficiency of staffs in the blood supply position showed a downward trend. It suggests that blood collection and supply institutions should improve their work efficiency of positions with work efficiency lower than the median.更多还原