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远程办公中工作干扰对员工欺骗行为的影响
Effect of Work Intrusions on Employee Cheating Behavior in Remote Work
【摘要】 在远程办公越来越普及的背景下,大规模的远程办公正在增加组织内面临的道德挑战。尽管以灵活的工作方式应对新冠疫情等“黑天鹅”事件是大规模远程办公的初衷,但随之增加的工作干扰可能在无意中引发员工的工作场所欺骗行为,已有研究缺少对该问题的关注。因此,亟须聚焦于工作场所欺骗行为,考察工作干扰对工作场所欺骗行为的作用路径和边界机制。基于自我保护原则,从同事干扰和家人干扰的双重视角出发,探讨在自我保护驱使下,工作干扰和工作目标进展阻碍激发员工工作场所欺骗行为的过程及领导成员交换关系的边界作用。通过两个阶段的问卷调查,收集来自不同行业的206名企业员工的实证数据,运用Spss21.0和Process插件,采用层次回归分析、简单斜率分析和bootstrap分析进行中介效应检验和有调节的中介效应检验。研究结果表明,工作干扰对员工的工作场所欺骗行为具有正向影响,工作目标进展阻碍在工作干扰对工作场所欺骗行为的影响中起中介作用。领导成员交换关系显著调节工作目标进展阻碍对工作场所欺骗行为的影响以及工作目标进展阻碍在工作干扰与工作场所欺骗行为之间的间接效应,高领导成员交换关系的员工会在面临工作目标进展阻碍时表现出更多的工作场所欺骗行为,并且工作干扰通过工作目标进展阻碍激发员工工作场所欺骗行为的间接效应更强。研究结果证实了工作干扰对工作场所欺骗行为的正向作用,并识别出工作目标进展阻碍在工作干扰影响工作场所欺骗行为中的中介作用,揭示了远程办公中引发员工工作场所欺骗行为的潜在原因和机制;同时,发现了领导成员交换关系在工作目标进展阻碍影响工作场所欺骗行为中发挥的权变作用,揭示了高质量领导成员交换关系会增加员工工作场所欺骗行为的负面效应。研究结果为组织理解和减少远程办公中的员工工作场所欺骗行为提供了实践启示。
【Abstract】 In the context of the increasing prevalence of remote work, extensive remote work is raising ethical challenges within organizations. Although flexible working in response to “black swan” events such as the COVID-19 pandemic was the original purpose of implementing massive remote work, the increased work intrusions incurred may inadvertently trigger workplace cheating behaviors among employees. However, the existing literature has attended little to this issue. Therefore, there is an urgent need to focus on workplace cheating behavior and examine the pathways and boundary mechanisms of work intrusions on workplace cheating behavior.Based on the principle of self-protection and integrating the dual perspectives of coworker intrusions and family member intrusions, this study explores the mechanisms of employees′ workplace cheating behaviors caused by work intrusions and work goal progress impediment driven by self-protection, as well as the boundary role of leader-member exchange relationships. The empirical data of 206 employees from different industries were collected through two-stage surveys. SPSS 21.0 software and the Process plug-in were used. Specifically, hierarchical regression analysis, simple slope analysis, and bootstrap analysis were employed to test the mediation effects and the moderated mediation effects.The results showed that: First, work intrusions have a positive impact on employees′ workplace cheating behaviors, and that work goal progress impediment played a mediating role in the effect of work intrusions on workplace cheating behaviors.Second, leader-member exchange relationships significantly moderate the effects of work goal progress impediment on workplace cheating behaviors, as well as the indirect effects of work goal progress impediment on work intrusions and workplace cheating behaviors, employees with high-quality leader-member exchange relationships exhibit more workplace cheating behaviors when facing work goal progress impediment, and the indirect effect of work intrusions on employees′ workplace cheating behaviors through work goal progress impediment is stronger.The research results confirm that the positive role of work intrusions in workplace cheating behaviors and identify the mediating role of work goal progress impediment in the relationship between work intrusions and workplace cheating behaviors,revealing potential causes and mechanisms of triggering employees′ workplace cheating behaviors in remote work. Meanwhile,it is discovered that leader-member exchange relationships play a boundary role in how work goal progress impediment affect workplace cheating behaviors, shedding light on the “dark side” of high-quality leader-member exchange relationships in increasing employees′ workplace cheating behaviors. In addition, these findings provide useful practical insights for organizations to understand and mitigate employee workplace cheating behaviors in the context of remote work.
【Key words】 remote work; work intrusions; work goal progress impediment; workplace cheating behavior; leader-member exchange relationship;
- 【文献出处】 管理科学 ,Journal of Management Science , 编辑部邮箱 ,2023年04期
- 【分类号】F272.92
- 【下载频次】169