【摘要】 随着我国人口老龄化进程加快，居家养老、社区养老逐渐成为养老的主流方式，娱乐服务在老年服务中的比重也逐渐加大。在后疫情时代下，娱乐需要减少人员聚集、娱乐方式会发生很大的变化，相应的服务设计也会有很多的设计机会。梳理后疫情时代老年人娱乐产生的新机会，并列举两个服务设计实践案例来探索后疫情时代下的老年人娱乐服务方式。通过设计思维方法，对后疫情时代下的老年娱乐的机会做系统梳理，对主要利益相关者的实地观察、深入访谈，综合了移情图、用户旅程图等多种服务设计工具，构建了两个老龄娱乐服务设计系统。后疫情时代下，老年人的娱乐服务设计迎来了较多机会，设计师用设计思维方法可以开发更多、更好的老年娱乐服务。更多还原

【Abstract】 As population aging process accelerates in China, home-based care and community-based care for the elderly have gradually become the mainstream way of providing care for the elderly, and the proportion of entertainment services in services for the elderly has gradually increased. In the post-COVID-19 era, entertainment needs to reduce the gathering of people. Therefore, the entertainment methods will undergo great changes. There will be many design opportunities for corresponding service design. This work sorted out the new opportunities that may arise from entertainment for the elderly in the post-COVID-19 era, and listed two service design practice cases to explore the ways of entertainment services for the elderly in the post-COVID-19 era. Through the design thinking method, the opportunities of entertainment for the elderly in the post-COVID-19 era were systematically sorted out. And through field observations and in-depth interviews with major stakeholders, two design systems of entertainment services for the elderly were constructed in combination with several service design tools such as empathy map and user journey map. In the post-COVID-19 era, design of entertainment services for the elderly has abundant opportunities, and we need designers to use design thinking methods to develop more and better entertainment services for the elderly.更多还原