【摘要】 工作满意度是影响员工稳定性的重要因素，因而分析民政社会工作者工作满意度的影响因素，有助于构建一支高质量、低流失率的民政社会工作队伍。基于2019年“中国社会工作动态调查(CSWLS)”数据，在“工作要求—资源模型”的理论框架下，通过调查华东、华中、华北、东北、西南5个区域572名民政社会工作者的情况，探讨该群体的工作满意度及其影响因素。研究发现，职业认同、社会支持、角色清晰对其工作满意度起到正向预测作用，其中角色清晰在职业认同、社会支持对工作满意度的影响中还发挥了部分中介作用。建议通过明晰工作角色定位、增强社会工作职业认同、增强对民政社会工作者的社会支持来增强民政社会工作者的工作满意度，进一步提升民政社会工作队伍的稳定性与服务供给质量。更多还原

【Abstract】 Job satisfaction is an important factor affecting staff stability. To build a highly qualified and low turnover civil affairs social work team, it’s significant to analyze the factors in influencing job satisfaction of civil affairs social workers. Based on the data of 2019 China Social Work Longitudinal Study(CSWLS), 572civil affairs social workers from five regions(East China, Central China, North China, Northeast China and Southwest China) were surveyed about their job satisfaction and the contributing factors under the Job DemandsResources Model(JD-R Model). The study finds that professional identity, social support and role clarity are positive predictors of job satisfaction. Significantly, role clarity is playing a positive part in mediating the influence of professional identity and social support on job satisfaction. The study concludes that enhanced role clarity, professional identity and social support enable civil affairs social workers to gain more satisfaction with their jobs, further improving the stability and service of civil affairs social work teams.更多还原