节点文献
物流服务生态系统价值共创与数字化能力研究——基于菜鸟网络的案例研究
Research on Value-cocreation and Digitalization Capability in Logistics Service Ecosystem: Cainiao Network Case Study
【摘要】 厘清物流服务生态系统价值共创与数字化能力机理对整个物流行业和相关行业生态系统的健康发展具有重要价值。通过菜鸟网络的案例分析,利用扎根方法,揭示物流服务生态系统价值共创与数字化能力机理。研究发现,物流服务生态系统价值共创受制度协调,构成维度呈现出多层次统一性和各层次差异性。物流企业数字化能力在不同结构层次上动态交互演进。服务生态系统多层次价值共创对物流企业构建数字化能力具有积极的促进作用,并沿着微观、中观到宏观提升方向而更加显著。研究结论为企业实现数字化转型、布局数字化发展战略提供启示。
【Abstract】 The study on the mechanism of co-creation and digitalization of the value of logistics ecosystem is of great value to the healthy development of the whole logistics industry and related industries. Based on the case study of Cainiao network, this paper reveals the mechanism of value co-creation and digitalization of logistics service ecosystem by taking root method. It is found that the value of logistics service ecosystem is co-created and co-coordinated, and the composition of the dimensions presents multi-level unity and different levels. The dynamic interactive evolution of the digital capability of logistics enterprises in different structural levels. The co-creation of multi-level value of service ecosystem plays an active role in promoting the digital capability of logistics enterprises, especially in the direction of micro-, medium-and macro-upgrading. At the same time, based on the above mechanism, it provides policy enlightenment for enterprises to realize digital transformation and layout digital development strategy.
【Key words】 value co-creation; digitalization capability; logistics service ecosystem; Cainiao network; case study;
- 【文献出处】 中国软科学 ,China Soft Science , 编辑部邮箱 ,2022年03期
- 【分类号】F259.23;F49
- 【被引频次】1
- 【下载频次】3461