【摘要】 [目的/意义]旨在提高高校图书馆创客空间的服务质量和建设质量，促进图书馆转型发展，为社会培养更多的创新型人才。[方法/过程]在已有文献研究基础上，总结创客空间服务质量因素并建立评价指标体系，进而通过信息熵确定指标权重大小，建立蕴含权重关系比较关系矩阵，通过偏序集评价方法得出HASSE矩阵，再得到HASEE图并进行分析。[结果/结论]该评价模型经过实例验证可以应用于高校图书馆创客空间服务质量的评价，当前各高校图书馆创客空间的服务质量都有待进一步完善和提高。更多还原

【Abstract】 [Purpose/significance]This paper intends to improve service quality and construction quality of maker space in university libraries,promote libraries’ transformation and development,and cultivate more innovative talents for the society. [Method/process] On the basis of existing literature research,service quality factors of maker space are summarized and evaluation index system is established. Then,the weight of the index is determined by information entropy,and the comparative relationship matrix containing weight relationship is established. The HASSE matrix is obtained by partial order set evaluation method,and the HASEE diagram is obtained and analyzed. [Result/conclusion] The evaluation model can be applied to service quality evaluation of maker space in university libraries through examples. At present,the service quality of maker space in university libraries needs to be further improved and raised.更多还原