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工作场所包容感:概念、前因与作用机制

Perceived workplace inclusion: conception, antecedents and mechanisms

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【作者】 陈驰茵唐宁玉张凯丽

【Author】 CHEN Chiyin;TANG Ningyu;ZHANG Kaili;Glorious Sun School of Business and Management, Donghua University;Antai College of Economics and Management, Shanghai Jiao Tong University;Management School, Hainan University;School of Business,East China University of Science and Technology;

【通讯作者】 张凯丽;

【机构】 东华大学旭日工商管理学院上海交通大学安泰经济与管理学院海南大学管理学院华东理工大学商学院

【摘要】 工作场所包容感是员工在工作场所中感知被接纳的程度,它对员工的工作态度和绩效表现有着重要影响。采用文献综述方法,聚焦包容感概念、测量、前因以及后效模型等相关结论,得出现有文献进展,建立工作场所包容感整体研究模型。由文献梳理可知,工作过程视角和需求视角是包容感概念及测量的基础,个体因素和情境因素共同影响包容感的形成。包容感通过满足员工的归属需求和独特需求进一步影响其态度和行为。未来研究需要探讨中国情境下工作场所包容感的构念、文化因素对作用机制的影响,以及中国多样性背景员工包容感状况;分析工作场所包容感与情境包容性的关系;厘清包容感潜在的负面效应。

【Abstract】 Perceived workplace inclusion, referring to an employee′s perception of being accepted in the workplace, affects employees′ attitudes and behaviors. The concepts, measurements, antecedents and outcomes of perceived workplace inclusion were summarized in this review. Based on literature progress, an integrative research framework of perceived workplace inclusion was developed. The conception and measurement of perceived workplace inclusion develop from the perspectives of work process and need. Individual and contextual factors mutually affect inclusion perceptions, which further influence employees′ attitudes and behaviors by either satisfying their belongingness need or uniqueness need. Future studies can focus on the construct of perceived workplace inclusion under the Chinese context, the cultural influences on the mechanism of perceived workplace inclusion, and the levels of perceived workplace inclusion among diversified Chinese employees. Future research can also clarify the relation between perceived workplace inclusion and inclusive context and further examine its effectiveness.

【基金】 上海市哲学社会科学规划青年课题项目(2019EGL012)
  • 【文献出处】 东华大学学报(自然科学版) ,Journal of Donghua University(Natural Science) , 编辑部邮箱 ,2022年01期
  • 【分类号】F272.92
  • 【被引频次】2
  • 【下载频次】314
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