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决策逻辑、失败学习与企业数字化转型绩效

Decision-making Logic, Learning from Failure and Enterprises’ Digital Transformation Performance

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【作者】 卢艳秋赵彬宋昶

【Author】 Lu Yanqiu;Zhao Bin;Song Chang;School of Management, Jilin University;

【通讯作者】 赵彬;

【机构】 吉林大学管理学院

【摘要】 数字技术的迅猛发展促使商业环境复杂性、易变性和不确定性特征愈发彰显,企业数字化转型面临重大挑战。数字化转型是企业通过数字技术实现重大业务改进,其本质是一个持续试错的过程,而高管决策逻辑是企业数字化转型的起点。本文根据效果推理理论,从过程视角揭示了决策逻辑对企业数字化转型绩效的影响路径。研究发现:因果决策逻辑和效果决策逻辑都可以通过失败学习提升企业数字化转型绩效;当环境动态性程度较低时,两种决策逻辑对失败学习的作用效果相差无几,但是随着环境动态性的提高,效果决策逻辑的优势逐渐凸显。本文将效果推理理论延伸至数字化转型的研究情境,一方面有助于丰富和发展企业数字化转型管理创新的理论研究,另一方面有助于理解和指导中国企业实现数字化转型。

【Abstract】 In the background of digital transformation, the validity of decision-making logic is not only related to the formulation and implementation of digital transformation, but also the key to stand out among of the many enterprises. As the two bases of decision-making logic, causation refers to the enterprise advocates low cost and high yield, and avoids risks reasonably to complete established goals; effectuation emphasizes the process in which the enterprise uses its own resources to find the possible results in the continuous trial and adjustment in the unpredictable environment. In the process of digital transformation, causation and effectuation have their own advantages and disadvantages. This study aims to address the gap that despite the relationship between decision-making logic and enterprise performance has already been confirmed, limited research has been dedicated to understanding how digital transformation performance would perform under causation and effectuation logic. Therefore, it’s necessary to clarify the mechanism and boundary conditions of decision-making logic and digital transformation performance.Based on the effectuation theory and the situational characteristics of digital transformation, this study constructs a theoretical model of decision-making logic and digital transformation performance, in which learning from failure plays a mediating role and environmental dynamics play a moderating role.Using 247 samples for empirical test, the results show that:(1)Causation and effectuation logic have a positive impact on digital transformation performance respectively.(2)Learning from failure plays a mediating role in the relationship between decision-making logic and digital transformation performance.(3)Environmental dynamics play a negative moderating role in the relationship between causation logic and learning from failure, and play a positive moderating role in the relationship between effectuation logic and learning from failure. Through comparative analysis, it is found that effectuation logic is more significant when the environment is more dynamic.This study has the following theoretical contributions: First, it extends the applied range of the effectuation theory to the digital transformation situation, and provides a new perspective for future.Second, based on the effectuation theory and combining with the characteristics of trial and error in the context of digital transformation, the transmission mechanism between decision-making logic and digital transformation performance is deeply explored. Third, through discussing the effect of causation and effectuation logic on learning from failure under different degrees of environmental dynamics, it deepens the cognition and understanding of the two kinds of decision-making logic.

【基金】 教育部人文社会科学研究规划基金项目(18YJA630110);国家自然科学基金青年项目(71902045)
  • 【文献出处】 外国经济与管理 ,Foreign Economics & Management , 编辑部邮箱 ,2021年09期
  • 【分类号】F49;F279.2
  • 【被引频次】14
  • 【下载频次】3937
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