【摘要】 新时代紧张的医患关系主要是由医院提供的医疗服务不能很好地满足患者需求引起的,要想缓解和改善紧张的医患关系就应当提升医疗服务的供给。文章利用组织行为学研究范式,基于员工—组织关系视角探析和谐医患关系建立机制。在我国医院自主化改革进程中,不同医院对人力资源管理实践不同的重视程度,形成并构建了不同的员工—组织关系。文章在现有人力资源管理理论研究基础上,探析不同员工—组织关系是否带来不同的医患关系,以及医院文化对这两者关系的调节机制。研究成果将为医院诊断医患关系、员工—组织关系以及医院组织文化提供理论支持。更多还原

【Abstract】 The inharmonious doctor-patient relationship in the new era resulted from the medical services, which can’t meet patients’ demand. Based on the organizational behavioral paradigm, the establishment mechanism of harmonious doctor-patient relationship was analyzed from the perspective of employee-organization relationship. During the previous autonomy reform, practices on human resources management were different in different hospitals, which had formed different kinds of employee-organization relationship in these hospitals. Based on existed HRM theoretical researches, the influence of employee-organization relationship on doctor-patient relationship was analyzed, which can provide theoretical guidance for hospitals on establishing harmonious doctor-patient relationship.更多还原