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基于医院自助设备日志的用户行为学研究

Research on User Behaviors Based on Hospital Self-service Equipment Log

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【作者】 郭薇蒲廷志李丹妮颜斌李科黄艳廖玍

【Author】 GUO Wei;PU Ting-zhi;LI Dan-ni;West China School, Hospital of Stomatology, Sichuan University;

【通讯作者】 廖玍;

【机构】 四川大学华西口腔医院四川大学医学大数据中心

【摘要】 目的:通过自助设备日志分析,提升自助机用户体验和医院自助设备管理水平。方法:对设备日志正则解析后,利用Python的pandas、numpy、scipy、matplotlib库进行数据预处理和挖掘分析。结果:对设备、用户行为以及用户需求分别进行画像,并提出一种对可疑用户行为的监测方式。结论:通过数据分析,可提高医疗资源及时决策调拨能力及医院自助设备管理水平。

【Abstract】 Obejctive: Improve self-service user experience and hospital self-service equipment management level through selfservice device log analysis. Methods: After parsing the device log, Python’s pandas, numpy, scipy, and matplotlib libraries were used for data preprocessing and mining analysis, after parsing the device log through regular expression. Results: The equipment, user behavior and user needs were respectively imaged, and a way to monitor the behavior of suspicious users was proposed. Conclusion: Data analysis can improve the timely decision-making capacity of medical resources and the level of hospital self-service equipment management.

  • 【文献出处】 中国数字医学 ,China Digital Medicine , 编辑部邮箱 ,2019年05期
  • 【分类号】TP311.13;TP181;R197.3
  • 【下载频次】162
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