【摘要】 目的利用德尔菲法和层次分析法确定医院质量与安全年度优先级改进指标。方法通过德尔菲法构建年度待优化指标体系,利用层次分析法建立判断矩阵,得出待优化指标的权重系数,并对其进行一致性检验。结果筛选出9个医院年度优先级改进指标,一致性检验结果较好。结论德尔菲法和层次分析法在确定医院改进指标方面具有较高的科学性及可行性,是医院管理的有效工具。更多还原

【Abstract】 Objective To determine the annual priority improvement indexes of hospitals’ quality and safety with delphi method and analytic hierarchy process.Methods Delphi method is used to establish the annual index system for optimization, and AHP is used to establish evaluation index system and check consistency of the judgment matrix.Results Nine hospitals′ annual improvement priority indexes are selectedand consistency check results are good.Conclusion Using Delphi method and AHP to determine the hospitals′ improved indicators is quite scientific and feasible. These two methods are effective tools for hospital management.更多还原