【摘要】 随着我国慕课教育的普及和发展,图书馆如何为慕课教育提供参考咨询服务,正在成为有待探索和实践的热点问题。文章在分析国内慕课答疑普遍存在的问题基础上,以尔雅通识课参考咨询与答疑系统为案例,提出建设面向慕课教育的图书馆嵌入式参考咨询服务平台的设计思想、基本功能和实施方案,并归纳总结了慕课嵌入式参考咨询系统的特色和实际应用效果。更多还原

【Abstract】 With the popularization and development of MOOC education in our country, how library provide reference service for MOOC education is becoming a hot issue to be explored and to be practiced. Based on the analysis of the common question answering problem of domestic MOOC, and taking the reference and question answering system of Erya general course as an example, the paper proposes the design idea, basic function and implementation plan of constructing an embedded library reference service platform for MOOC education, and summarizes the characteristics and practical application effect of the embedded reference system for MOOC.更多还原