【摘要】 医院后勤管理是医院建设的重要组成部分,在保证医院各部门正常运转及向患者提供优质医疗服务方面具有至关重要的作用。基于PDCA模型,以上海第一人民医院为例,分析了当前医院后勤管理的现状及存在的问题,通过多轮循环、不断分析、规划和行动的过程,建立了以三级巡查制度为基础的闭环式后勤管理质量控制体系,并进行了实施。实施前后的数据对比显示,研究所建立的后勤管理质量控制体系是有效的,具有一定的推广价值。更多还原

【Abstract】 Logistics managementis an important part of hospital construction, which plays a crucial role in ensuring normal operation of all departments and providinghigh quality medical services. Based on the PDCA model, taking Shanghai First People’s Hospital as an example, the status quo and existing problems of logistics management in hospitals are analyzed. Using process of multiple cycles,continuous analysis, planning and action, a closed-loop logistics management quality control system on the basis of three-level inspection system is established and carried out thoroughly. Before and after the implementation, the data shows that the logistics management quality control system established by our Institute is effective and worthy of further promotion.更多还原