【摘要】 政府购买社会服务是否"物有所值"已受到社会各界的关注。文章以社会投资回报分析法(SROI,Social Return of Investment)为蓝本,对一个项目实例进行初步评估分析。研究发现,SROI可较全面描述利益相关方在项目中的投入、产出及成果,并将项目成本、成效和投资回报率进行量化,以检验服务项目是否创造效率、质量、成效和公平的预设价值。但是,SROI亦面临操作成本和成效统计复杂、难以收集相关评价数据和成效定价困难等方面限制。最后,文章建议借鉴SROI思维与技术,开发包涵多元价值属性的评价准则与相关分析工具、搭建公共服务评议平台,构建政府购买社会服务项目的评估体系。更多还原

【Abstract】 Whether government purchases of public services is worth? It draws great attention from the public,but the objective method has not been found to respond to this issue. Concerning the value measurement in government purchases of social service projects,this paper examines the applicability of the existing evaluation methods,reconstructs evaluation models based on the Social Return of Investment( SROI) analysis model,and makes a preliminary study of one case. The study found that SROI not only can fully describe all the stakeholders’ input,output and outcome in the project,but can quantify the cost,effect and a return on investment,which checked whether services have created a default value of efficiency,quality,effect and fairness. However,SROI still faces restrictions on calculating cost and effect,collecting assessment data and effect pricing of stakeholders. Consequently,this paper suggests to establish evaluation criterion of project value,to build information platform of public service evaluation,and to develop relevant analysis tools,thus we can construct value measurement framework of government purchases of social service projects.更多还原