【摘要】 目的探究量化评价智能手机用户体验的方法。方法通过关键事件法,提取影响智能手机用户体验的因素指标,构建用户体验评价模型,提出基于马田系统的评价体系,并以对某品牌手机的体验进行综合评价分析。结论马田系统的评价体系在评价用户体验方面是可行的。更多还原

【Abstract】 It aims to explore the method of how to quantify the evaluation of the smart phone user experience. Through Critical Incident Method(CIM), it extracts the factors that affects the smart phone user experience, constructs the user experience evaluation model, puts forward an evaluation system based on Martin system(MTS), and takes a brand mobile phone as an example, evaluates and analyzes its user experience comprehensively. The evaluation system based on Martin system is feasible in evaluating the user experience.更多还原