【摘要】 文献传递服务是图书馆的一项重要工作内容,文献申请量的多少和文献传递满足率的高低反映了图书馆文献传递服务工作的质量。本文从熟悉馆藏目录查询、利用文献检索平台、文献传递系统等几个方面,介绍了如何保障文献传递高的满足率,以便更好地为广大用户服务。更多还原

【Abstract】 The document delivery service is an important library work. The total amount and the efficiency of document delivery reflect the quality of document delivery service. It is introduced how to ensure the high efficiency of document delivery from several aspects,that is,knowing how to use online catalogue,using document retrieval system and using document delivery system,etc. Thus,library can render better service to the user.更多还原