Aiming at the priority establishment of Quality Improvement Procedure(QIP)part in automotive organizations,a novel multi-attribute decision making method was proposed with customer complaints into consideration.The evaluation indexes based on Rough Set-based Attribute Reduction(RSAR)technique was constructed to develop the muti-criteria rank of modified F-Vlsekriterijumska Optimizacija I kompromisno Resenje(F-VIKOR),which explored trapezoidal fuzzy number to describe the evaluation information of QIP member...