【摘要】 分析了中国信托业的发展现状和服务创新特点,采用综合指数评价法和层次分析法构建了中国信托业服务创新能力评价指标体系,据此评价了2009—2013年中国信托业的服务创新能力,证明了该指标体系的信度和效度。根据评价结果,提出了提升中国信托业服务创新能力的途径和策略。更多还原

【Abstract】 This paper analyzes the development status of trust industry in China and the characteristics of service innovation in trust industry.Then it constructs an evaluation index system for service innovation capability of trust industry in China by adopting the method of composite index appraisal law and the analytic hierarchy process(AHP).Based on this evaluation index system,it evaluates the service innovation capabilities of trust industry in China during 2009-2013,which demonstrates the feasibility and reliability of this evaluation index system.According to the evaluation result,it puts forward some paths and strategies to promote the service innovation capability of trust industry in China.更多还原