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不同特征护士对优质护理服务满意度现状调查分析

Investigation and analysis of different characteristics nurse on high quality service satisfaction

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【作者】 宿桂霞韩明辉李来有陈璐赵俊敏

【Author】 SU Gui-xia;HAN Ming-hui;LI Lai-you;The Fourth Hospital of Hebei Medical University;

【机构】 河北医科大学第四医院

【摘要】 目的:探讨不同特征护士对开展优质护理服务以来工作满意度的水平及其影响因素。方法:采用自制问卷调查量表对289名临床护士的工作满意度情况进行调查。结果:不同特征的护士在优质护理服务管理措施、护士的专业发展机会、家庭工作平衡、待遇分配等方面满意度比较差异有统计学意义(P<0.05)。结论:医院管理者应采取有效措施,提高临床护士的工作满意度及工作积极性。

【Abstract】 Objective: To investigate the characteristics of nurses to carry out the level of job satisfaction and quality care since factors. Methods: A self-questionnaire on job satisfaction scale case 289 clinical nurses were investigated. Results: The different characteristics in terms of quality care nurse management practices,professional development opportunities for nurses,family work balance,treatment allocation was statistically significant difference in satisfaction( P < 0. 05). Conclusion: Hospital managers should take effective measures to improve clinical nurse job satisfaction and motivation.

【关键词】 优质护理服务护士满意度
【Key words】 High-quality nursing serviceNurseSatisfaction
  • 【文献出处】 护理实践与研究 ,Nursing Practice and Research , 编辑部邮箱 ,2015年12期
  • 【分类号】R47
  • 【下载频次】70
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