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团队冲突、信息分享在团队决策有效性中的作用

Effects of Team Conflict and Information Sharing on Team Decision-making Effectiveness

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【作者】 戴佩华范莉莉

【Author】 DAI Pei-hua;FAN Li-li;

【机构】 西南交通大学经济管理学院重庆工商大学经济学院

【摘要】 多数专家学者认为,团队讨论能够有效地将成员掌握的不同知识融合在一起,使团队产生比个人更有效的决策;但也有理论证明,团队讨论这种模式会在一定程度上阻碍成员拥有的独特信息在团队中的分享,以至于影响决策质量。因此,如何既保持团队讨论模式,又刺激独特信息的分享是提高团队决策质量的关键所在。鉴于团队冲突和信息加工以及团队决策密切相关,笔者从团队冲突这一角度出发,通过实验模拟团队决策过程,证明了任务冲突可以有效刺激团队独特信息的分享,并对团队决策质量产生正向影响。但实验也证明了任务冲突和关系冲突之间存在正向关系,而关系冲突又会一定程度地阻碍独特信息和决策质量的正向关系。

【Abstract】 Most scholars think that teams can fuse the different knowledge of team members together and produce the more effective decision than individual. But there are some theories also prove that the team model will hinder the sharing of unique information in team in a way,which will have a bad effect on decision quality. So,how to keep the team model,and stimulate the unique information sharing simultaneously is the key to improve the team decision quality. In view of the close relationship between team conflict and information processing and team decision,this thesis from the perspective of team conflict,use the behavioral experiments to prove that task conflict can stimulate the unique information sharing effectively,and has a positive effect on team decision quality through the unique information sharing in teams. But the experiments also prove the relationship conflict will hinder the positive relationship between unique information sharing and decision quality.

【基金】 国家自然科学基金中德科学中心项目“中德跨文化决策冲突与沟通化解的实验方法及应用”
  • 【文献出处】 中央财经大学学报 ,Journal of Central University of Finance & Economics , 编辑部邮箱 ,2014年10期
  • 【分类号】F272
  • 【被引频次】10
  • 【下载频次】658
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