【摘要】 目的探索院内会诊管理的方法。方法抽查会诊系统某月所有电子会诊申请,共2016例。运用Excel进行分类统计。结果 2016例会诊申请中,急会诊393例,普通会诊1623例,分别占19.5%和80.5%;医疗会诊1863例,护理会诊10例,特殊用药会诊143例,分别占92.4%、0.5%和7.1%。急会诊10分钟内到达率43.5%,普通会诊48小时内到达率91.7%。结论环节管理是保证会诊及时性的重要措施,系统建设是规范会诊行为的基础,规范操作是发挥会诊系统作用的关键。更多还原

【Abstract】 Objective To explore the method of consultation management. Method A total of 2016 cases of electronic consultations were checked in a month from the consultation system.Using Excel to classify and count.Results In the 2016 consultation applications,there are 393 urgent consultations and 1623 ordinary consultations which accounted for 19.5% and 80.5% respectively. In particular,the medical consultation had 1863 cases, 10 cases for nursing consultations and 143 cases special medication consultations; they are occupied 92.4%, 0.5% and 7.1% separately. Especially, the arrival rate of urgent consultation achieved 43.5% in 10 minutes and the arrival rate of the ordinary consultation can reach 91.7% in 48 hours. Conclusion Chain management is an important measure to ensure consultation timeliness. System construction is the basis of regulating the behavior of consultation. Standard operation is the key to play a role of consultation system.更多还原