【摘要】 数字电视商业运营系统统领着广电数字电视,处于数字电视整体管理的核心位置,支撑数字电视客户管理系统、客户服务系统、业务管理系统、运营管理系统、决策支持系统和银行代收等第三方多层次管理系统,是广电核心竞争力与运营效率的重要支撑,介绍诸暨广电数字电视商业运营系统BOSS规划,从硬件网络架构、软件功能、客户服务和功能扩展规划方面合理地、更多地、更全面地阐述其业务功能。更多还原

【Abstract】 Digital TV Business & Operation Support System is the core position of digital television management,supports the digital television customer management,customer service,business management,operation management,decision support,and the bank,three party multi-levelmanagements,andthe core competitiveness of broadcasting,as important supporting operation efficiency. This paper will use the limited space to introduce Digital TV Business & Operation Support System planning of Zhuji TV station. Include the hardware architecture,software function,customer service and function expansion,more reasonable and more comprehensive business functions.更多还原